Quality Assurance Specialist

Sparx Hockey

. Maintain, update, and audit the company’s Quality Management System documentation, including SOPs, work instructions, and quality manuals .

Posted 9/18/2026full-timeActon • Massachusetts • United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Management System documentation, statistical analysis, and root-cause analysis methodologies. Proficient in managing supplier relationships and implementing corrective actions to enhance product and process quality.

Highest-signal resume keywords

Quality Management System (QMS) DocumentationStatistical Analysis Tools (Excel, Minitab, SPC)Corrective and Preventive Actions (CAPA)Supplier AuditsASQ Certified Quality Auditor (CQA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Management System (QMS)Statistical AnalysisRoot-Cause AnalysisTechnical WritingCalibration Standards

Soft Skills

Attention to DetailCross-Functional CommunicationObjective Problem-Solving

Tools & Technologies

QMS SoftwareDigital Document Control Systems

Certifications & Qualifications

ASQ Certified Quality Auditor (CQA)Certified Quality Engineer (CQE)Six Sigma Green/Black Belt

Industry Keywords

Regulated EnvironmentManufacturingAerospaceMedical DevicesSoftware/IT

About the role

Key responsibilities & impact

Maintain, update, and audit the company’s Quality Management System documentation, including SOPs, work instructions, and quality manuals
Establish KPIs, collect performance data, and perform statistical analysis to monitor product and process health
Identify trends, defects, and areas for improvement
Partner with suppliers to define quality expectations and conduct supplier audits
Implement Corrective and Preventive Actions (CAPA) with suppliers to improve inbound material and process quality
Manage equipment calibration and maintenance schedules, execution, and documentation
Lead investigations into product deviations, customer complaints, and internal non-conformances
Use root-cause analysis methodologies such as 5 Whys and Fishbone to implement permanent solutions
Train internal teams on quality protocols, compliance standards, and document control best practices

Requirements

What you’ll need

Bachelor’s degree in Engineering, Quality Management, Technical Writing, or a related field (or equivalent practical experience)
3–5 years of experience in a QA or Quality Engineering role
Experience ideally within a regulated environment such as Manufacturing, Aerospace, Medical Devices, or Software/IT
Strong proficiency with QMS software and digital document control systems
Solid understanding of statistical analysis tools such as Excel, Minitab, and SPC charts
Familiarity with calibration standards and tracking tools
High attention to detail
Strong cross-functional communication
Objective problem-solving mindset
Clear technical writing abilities
ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or Six Sigma Green/Black Belt preferred but not required

Benefits

Comp & perks

Annual summer outing
Impromptu barbecues and company events
Opportunity to work with products used by employees
Fun workplace culture
Full-time employment