Sparx Hockey

QA Engineer

• Maintain, update, and audit the company’s Quality Management System documentation, including SOPs, work instructions, and quality manuals
• Establish KPIs, collect performance data, and perform statistical analysis to monitor product and process health
• Identify trends, defects, and areas for improvement
• Partner with suppliers to define quality expectations and conduct supplier audits
• Implement Corrective and Preventive Actions (CAPA) with suppliers to improve inbound material and process quality
• Manage equipment calibration and maintenance schedules, execution, and documentation
• Lead investigations into product deviations, customer complaints, and internal non-conformances
• Use root-cause analysis methodologies such as 5 Whys and Fishbone to implement permanent solutions
• Train internal teams on quality protocols, compliance standards, and document control best practices

Quality Assurance Specialist