Human Resources Generalist

SPCC Society for the Protection & Care of Children

. Serve as a first-line HR resource for employees and supervisors .

Posted 9/15/2026full-timeRochester • New York • United StatesMid-LevelSenior💰 $63,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, performance management, and HR compliance, with a strong focus on maintaining accurate records and managing sensitive information. Proficient in HRIS and payroll systems, with a commitment to equitable and trauma-informed service delivery.

Highest-signal resume keywords

Employee Relations SupportPerformance ManagementHRIS ProficiencyPayroll AdministrationRecruitment Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR CompliancePerformance Improvement PlansTimekeeping OperationsEmployee Benefits AdministrationConflict ResolutionData AnalysisRecordkeepingTraining SupportOnboarding ProcessesJob Posting Coordination

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsAttention to Detail

Tools & Technologies

Microsoft Office SuiteHRIS SystemsPaylocity

Certifications & Qualifications

SHRM-CPSHRM-SCP

Industry Keywords

Human ResourcesEmployment LawsEmployee SupportWorkplace Issue ResolutionConfidentiality

About the role

Key responsibilities & impact

Serve as a first-line HR resource for employees and supervisors
Respond to routine HR questions, provide guidance, and escalate complex or sensitive matters
Provide first-line employee relations support, document concerns, assist with workplace issue resolution, and conduct initial fact-gathering
Administer biweekly payroll and timekeeping operations
Support performance management, corrective action, performance improvement plans, documentation, follow-up, and supervisor coaching
Promote consistent application of HR policies, procedures, and employment practices
Coordinate recruitment and pre-employment processes, including job postings, applicant screening, interview coordination, checks, offers, and onboarding preparation
Lead onboarding and offboarding processes
Administer employee benefits and retirement processes
Coordinate employee leave and accommodation processes
Maintain HRIS data, personnel records, and HR documentation
Prepare routine HR reports and data for operations, compliance, audits, and decision-making
Support employee training and professional development, including required compliance training
Assist with HR compliance activities, postings, recordkeeping, audits, policy implementation, and employment-law compliance
Assist with HR projects, policy updates, process improvements, employee communications, and employee-experience initiatives
Maintain current knowledge of HR practices, employment laws, regulations, and HR technology

Requirements

What you’ll need

Strong verbal and written communication skills
Strong interpersonal, relationship-building, and collaboration skills
Sound judgment, appropriate boundaries, professionalism, and confidentiality when handling sensitive employee matters
Strong organizational skills and exceptional attention to detail
Strong analytical, problem-solving, and conflict-resolution skills
Ability to provide clear, consistent, service-oriented guidance
Ability to prioritize tasks, manage competing demands, meet deadlines, and escalate matters appropriately
Working knowledge of employment-related laws, regulations, and HR practices
Proficiency with Microsoft Office Suite and related software
Proficiency with HRIS and HR technology systems; Paylocity experience preferred
Ability to maintain accurate records and manage confidential information
Ability to support training, employee development, and performance management processes
Commitment to humanity centered care work and delivering services within a trauma-informed and equitable lens
Bachelor's degree in Human Resources, Business Administration, or related field preferred
Combination of relevant education, professional experience, and demonstrated competencies may be considered in lieu of the degree requirement
Minimum of 3-5 years of progressive Human Resources experience
Experience supporting employee relations, performance management, recruitment, benefits, HR systems, payroll, compliance, and employee support
Experience providing HR guidance to employees and supervisors and handling confidential or sensitive workplace matters
Experience with HRIS and payroll platforms required
SHRM-CP or SHRM-SCP preferred
Successful completion of all required background checks and clearances
Valid NYS driver's license with required insurance

Benefits

Comp & perks

Benefits eligible
Flexible work environment
Professional growth opportunities
Reflective supervision
Trauma-informed, supportive, and inclusive work environment
Employee benefits and retirement processes
Training and professional development opportunities