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Supervisor – Supervised Visitation Services
SPCC Society for the Protection & Care of Children. Provide reflective, administrative, and operational supervision to Visitation Specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in trauma-informed practices, crisis intervention, and supervision of staff in high-conflict situations. Proficient in data management, program performance monitoring, and fostering an inclusive team environment.
Highest-signal resume keywords
Bachelor’s Degree In Human ServicesTrauma-Informed Supervised Visitation PracticesCrisis InterventionSupervisory SkillsData Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis ManagementPerformance ManagementDocumentation ReviewQuality AssuranceData CollectionFile ReviewsAnalytical SkillsOrganizational SkillsEmotional RegulationCommunication Skills
Soft Skills
Interpersonal SkillsCoachingTeam LeadershipConflict ResolutionInclusivity
Tools & Technologies
Microsoft OfficeCloud-Based Database Systems
Industry Keywords
TraumaFamily SystemsChild DevelopmentIntimate Partner ViolenceEquity-Centered Service DeliveryAt-Risk ChildrenHigh-Conflict Custody
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Provide reflective, administrative, and operational supervision to Visitation Specialists
- Lead team meetings, staff training, coaching, performance management, and quality assurance activities
- Support staff scheduling, caseload oversight, documentation review, data management, coverage coordination, and timecard approvals
- Collaborate with courts, community partners, funders, and internal stakeholders on service delivery and case planning
- Participate in hiring, onboarding, supervision, and development of staff and interns
- Foster an inclusive, equitable, and psychologically safe team environment
- Monitor program performance through file reviews, data collection, reporting, and continuous quality improvement
- Provide leadership and decision-making in complex, high-conflict, or crisis situations
- Serve as a program resource in the absence of the Program Manager
Requirements
What you’ll need- Bachelor’s degree in human services (e.g., social work, psychology, human development) required
- Candidates without a degree may be considered with 5+ years of relevant experience working with children and families impacted by trauma and/or high-conflict custody
- Minimum 3 years’ experience working with at-risk children, youth, and families
- Knowledge of trauma, family systems, child development, IPV, and structural inequities
- Strong knowledge of evidence-based, trauma-informed supervised visitation practices
- Understanding of safety, risk, crisis intervention, intimate partner violence, and anti-racist, equity-centered service delivery
- Ability to manage crisis and high-complexity cases with emotional regulation and professional composure
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and cloud-based database systems
- Strong supervisory, organizational, analytical, and interpersonal skills
- Must successfully complete all required background checks and clearances
- Must possess a valid NYS driver’s license with required insurance
Benefits
Comp & perks- Benefits eligible
- Flexible work environment
- Professional growth
- Reflective supervision
- Trauma-informed, supportive, and inclusive work environment