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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise in SaaS environments, particularly Salesforce.com, with a focus on delivering quality outcomes and customer satisfaction. Proficient in navigating complex customer environments and effectively communicating with stakeholders, including C-suite executives.
Highest-signal resume keywords
Project ManagementSalesforce ConsultancySaaS ImplementationCertinia Project ManagementCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project GovernanceImplementation MethodologyRequirements GatheringQuality Assurance TestingResource ManagementRisk MitigationSolution ConsultingProject PlanningBudget ManagementCustomer Satisfaction
Soft Skills
Great Communication SkillsCredibility DevelopmentTrust BuildingNegotiation SkillsMentoring
Industry Keywords
Food and BeverageManufacturingEnterprise SoftwareCustomer AdoptionUpsell Opportunities
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Plan, organize, and manage all project phases according to the Specright Implementation Methodology
- Deliver projects on time and on budget while ensuring customer satisfaction, quality deliverables, and strong project governance
- Guide resources and customers toward impactful solutions that support adoption, renewal, and upsell
- Navigate complex customer environments to drive decisions and outcomes
- Act as a Solution Consultant during requirements gathering, solution discussions, QA testing, and customer solution reviews
- Establish implementation plans covering scope, deliverables, dependencies, duration, resources, risks, mitigation, and contingencies
- Adjust resource needs across project phases to optimize skillsets
- Communicate project boundaries and negotiate plans that maintain schedule, timeline, and scope
- Maintain current product and project management knowledge
- Collaborate with internal teams to identify customer needs and upsell opportunities
- Evangelize and improve the Specright implementation methodology
- Support initiatives expanding team knowledge and service offerings
- Train and mentor new Project Managers
Requirements
What you’ll need- Industry experience in Salesforce Consultancy, Food and Beverage, and Manufacturing
- 7+ years of project management experience required in SaaS, preferably Salesforce.com related
- Great communication skills to convey implementation objectives, project boundaries, and drive projects to successful outcomes for internal stakeholders and customers
- Ability to develop credibility and trust from customers and internal stakeholders with technical acumen on the solution and project management expertise
- Comfort presenting to C-suite executives on project health and discussing difficult topics to drive mutual resolution
- Experience and ability to manage highly complex Enterprise software projects
- Certinia (formerly FinancialForce) project management experience
Benefits
Comp & perks- 100% remote company
- Open and relatively flat organization
- Collaborative culture with emphasis on sharing ideas and information
- Equal opportunity and inclusive work environment
