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About the role
Key responsibilities & impact- Maintain and expand relationships with strategically critical customers
- Achieve sales quota and assigned strategic account objectives
- Represent the full range of company products and services to assigned customers
- Lead the customer account planning cycle and ensure customer needs and expectations are met
- Establish productive, professional relationships with key personnel in assigned customer accounts
- Coordinate support, service, and management resources to meet account performance objectives and customer expectations
- Lead joint company–strategic account planning for one- and three-year performance objectives, financial targets, and milestones
- Proactively assess, clarify, and validate customer needs
- Lead solution development efforts addressing customer needs
- Sell additional Spectrio services to existing clients
- Prospect for additional leads and contribute to sales best practices
- Drive an effective sales process to achieve monthly and quarterly sales goals
- Prospect to supplement lead flow from Client Care Specialists
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's Degree in Business Administration, Marketing, or another related field is required
- 5+ years' senior account management sales experience
- Experience selling in the technology landscape while working with both marketing and information technology teams
- Track record of hitting and exceeding goals
- Proficiency with Salesforce and NetSuite preferred
- Ability to achieve assigned sales quotas in designated strategic accounts
- Ability to meet assigned profitability expectations
- Ability to achieve strategic customer objectives defined by company management
- Ability to complete strategic customer account plans meeting company standards
- Ability to maintain high customer satisfaction ratings meeting company expectations
- External candidates must be located in Florida, North Carolina, or Texas
- Ability to complete remote interviews with visual photo identification verification if requested
Benefits
Comp & perks- Work-from-home remote culture
- Internet allowance per month
- Prorated PTO accruing after 30 days of employment: 15 days/year for under 3 years of service; 17 days/year for 3–5 years; 20 days/year for 5+ years
- Paid sick leave: up to 40 hours (5 days) per year
- 10 company-paid observed holidays per year
- Medical insurance with three plan options (Low HSA, Mid, and High Plans)
- Dental insurance with High and Low PPO options
- Vision insurance
- Basic life insurance: $50,000 policy, 100% employer-paid
- Short-term disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks
- Optional voluntary life/AD&D, long-term disability, accident, critical illness, and hospital indemnity benefits
- Pet benefits plan
- Employee Assistance Program with confidential 24/7 support