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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, contract analysis, and financial reconciliation while ensuring compliance with company policies and revenue recognition standards. Proficient in managing customer orders and collaborating with cross-functional teams to resolve billing inquiries and discrepancies.
Highest-signal resume keywords
Billing Process ManagementContract AnalysisFinancial ReconciliationBilingual Communication (English and Spanish)Proficient in Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing PreparationInvoice ReviewJournal EntriesA/R Account AnalysisRevenue Metrics AnalysisCredit Memorandum ProcessingOrder ManagementAd-Hoc AnalysisTax ComplianceRevenue Recognition Policy Adherence
Soft Skills
Problem SolvingAttention to DetailProfessional CommunicationTime ManagementOrganizational Skills
Tools & Technologies
Financial System
Industry Keywords
Customer BillingSales OrdersBilling InquiriesPayment IssuesMonth-End Close
About the role
Key responsibilities & impact- Prepare, process, and reconcile customer billings according to company policy
- Review invoices for accuracy and analyze billings and discrepancies
- Assist in month-end close, including journal entries, billing packages, A/R account analysis, and revenue metrics
- Maintain sales orders and analyze sales contracts to ensure billing aligns with contract terms
- Partner with sales and customer service to resolve billing inquiries and information requests
- Collaborate with collections and/or sales to resolve payment issues
- Prepare ad-hoc analysis
- Ensure contract setup policies, processes, and procedures are followed
- Verify supporting documentation for orders
- Create and manage customer orders in the financial system and validate order information
- Create monthly customer invoices according to billing schedules
- Analyze customer contracts and escalate issues when needed
- Process new orders, service changes, service removals, and other orders
- Review or raise credit memorandums and submit credit memo packages for approval
- Follow up with Legal and Order Management regarding early terminations
- Coordinate with Project Management at job initiation and close
- Adhere to Revenue Recognition Policy and apply tax parameters per Tax Department guidance
- Support unbilled analysis at period end and participate in month-end close
- Assist coworkers as needed
Requirements
What you’ll need- 4+ years’ experience in a similar role
- Read, write and speak English and Spanish in business terms is mandatory
- Strong problem solving skills and ability to handle large volume of data
- Ability to communicate professionally with internal and external customers
- High attention to detail and reconciliation capabilities
- Ability to handle situations in a professional business manner and work on tight timelines
- Excellent written and verbal communication skills
- Strong time management and organizational skills
- Proficient in Excel
- CVs MUST BE PRESENTED IN ENGLISH
Benefits
Comp & perks- Ability to develop skills through cross-departmental work
- Internal promotion system for career growth
- Opportunity to work on diverse projects with customers from various industries
- Choice between a traditional desk job or field work environment
- Opportunity to work with global clients and colleagues
- Work in the latest advancements shaping the future of communications