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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced SQL skills for data analysis and optimization, with a strong understanding of the CPG and Retail landscape. Capable of managing multiple client relationships and effectively communicating complex data insights to drive business value.
Highest-signal resume keywords
Advanced SQL SkillsData Analysis and ReportingExperience with TableauUnderstanding of CPG and Retail LandscapeClient-Facing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisData TroubleshootingQuery CreationData OptimizationData AggregationBusiness IntelligenceData PresentationProcess ImprovementWorkflow Development
Soft Skills
Effective CommunicationRelationship ManagementSelf-DrivenCollaborationDesire to Learn
Tools & Technologies
TableauSnowflakeSPINS ApplicationsBusiness Intelligence Tools
Industry Keywords
RetailCPGCustomer SuccessSolutions EngineeringConsultingData AnalyticsBusiness Analytics
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Partner with customer account teams to support Retail, CPG, and partner accounts
- Independently manage all technical aspects of client implementation, onboarding, and issue resolution
- Assist customers in maximizing the value of SPINS data and services
- Perform data analysis, reporting, and troubleshooting to address business needs
- Develop and improve internal tools, workflows, and processes
- Assess and triage issues within SPINS applications and data feed
- Customize the SPINS app and data feed to customers' business goals
- Participate in virtual and occasional in-person meetings
- Travel to customer or company locations up to 10% based on business needs
Requirements
What you’ll need- Advanced SQL skills, including query creation and optimization, joins, aggregations, and troubleshooting data issues
- Ability to communicate clearly and effectively with customers about business questions and expectations
- Experience analyzing complex data sets and presenting findings to clients
- Understanding of the CPG and Retail landscape
- Ability to manage multiple CPG and Retailer relationships with complex, time-sensitive projects
- Ability to act as a senior business partner to Customer Success and Sales teams
- Desire to learn new technologies and continuously improve processes
- Experience with Tableau, Snowflake, or other Business Intelligence tools is a plus
- Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, Business Analytics, Mathematics, Statistics, or a related field preferred
- Equivalent combination of education, training, and relevant work experience will be considered
- 3–5+ years of experience in a technical, client-facing, data analytics, solutions engineering, business intelligence, consulting, or customer success role
- Proven success as a self-driven contributor in a fast-moving and highly collaborative environment
- Experience working in a remote or hybrid setting is preferred
- Must be authorized to work for any US employer; employment visa sponsorship is unavailable
Benefits
Comp & perks- Hybrid work options and flexibility to create a work/life balance
- Paid time to volunteer with an organization of the employee's choice
- Charitable donations are matched
- Semi-annual company-wide employee survey used to shape company programs, perks, and culture