SPINS

Solutions Engineer

• Partner with customer account teams to support Retail, CPG, and partner accounts
• Independently manage all technical aspects of client implementation, onboarding, and issue resolution
• Assist customers in maximizing the value of SPINS data and services
• Perform data analysis, reporting, and troubleshooting to address business needs
• Develop and improve internal tools, workflows, and processes
• Assess and triage issues within SPINS applications and data feed
• Customize the SPINS app and data feed to customers' business goals
• Participate in virtual and occasional in-person meetings
• Travel to customer or company locations up to 10% based on business needs