Splash Financial

Product Manager

• Own discovery and delivery of borrower-facing servicing features
• Partner with lender implementation teams to translate servicing requirements into product requirements and support go-live delivery across credit union and bank partners
• Maintain and evolve servicing platform configuration, including loan settings, borrower communications, and platform-level changes
• Drive initiatives to reduce delinquency and improve payment behavior, including self-service improvements, payment plan optimization, and enrollment experiences
• Use AI tools to draft documents, synthesize research, analyze data, and automate repetitive tasks
• Develop working knowledge of loan sales, collections, and disbursements workflows, with growing ownership over time
• Run discovery, write requirements, partner with engineering, design, and business stakeholders, and use data to make decisions

Product Manager – Servicing