Splash International

Account Manager

• Research prospective funders, philanthropists, foundations, family offices, companies, multilaterals and other strategic partners, translating research into concise, actionable intelligence
• Prepare prospect profiles, meeting histories, relationship summaries, talking points, key questions and briefing materials
• Map networks, relationships and potential connectors, and monitor relevant funding and philanthropic trends
• Coordinate follow-up from priority donor and partner meetings
• Support proposals, concept notes, donor reports, due diligence and partnership materials
• Maintain accurate fundraising records across Salesforce and Asana
• Complete deduplication, data cleaning, record validation and data-quality monitoring
• Maintain pipeline stages, cultivation-cycle movement, engagement notes and relationship insights
• Log stewardship touch points and recognition history in Salesforce
• Run basic Salesforce reports, prepare data extracts and pipeline materials, and flag relationships requiring follow-up
• Coordinate global pipeline reviews and follow up on outstanding commitments
• Support senior-level engagement with priority prospects and partners
• Support engagement at UNGA, World Water Week, AVPN, Impact Europe and Skoll through research, targeting, scheduling, briefing and follow-up
• Maintain records of event conversations and opportunities
• Complete gift entry and support monthly revenue and gift reconciliation
• Maintain grant preparation and reporting calendars
• Maintain organized digital records for donor correspondence, proposals, reports, agreements and due-diligence materials
• Coordinate Development-team receipts, expenses, credit card reporting and invoices
• Provide general administrative and operational support to the Development function
• Support cultivation and stewardship of selected prospective and existing partners
• Support selected early-stage relationships and opportunities with increasing independence

Strategic Partnerships Officer

Operations

• Translate Splash's global O&M strategy into practical, locally owned operating models
• Support country teams to implement the sustainable O&M strategy across country workplans in Ethiopia, Zambia, and Malawi
• Translate the global strategy into action plans, tools, decision gates, and country-ready guidance for pilot, delivery, and exit phases
• Track O&M readiness across school cohorts, service providers, utilities, and government counterparts, adapting approaches based on implementation evidence
• Support national and sub-national O&M financing discussions, including OPEX commitments and “who does and who pays” matrices
• Build templates for O&M roles, budgets, decision rights, escalation routes, and handover conditions
• Monitor government and school-level commitments against Splash's exit criteria
• Embed O&M into education, water, utility, and municipal planning processes
• Identify and prioritize O&M partners, including service providers, utilities, technical partners, and local implementers
• Advance partner conversations into agreements covering scope, service levels, roles, and costs
• Support development of service agreements and contracts defining responsibilities, performance expectations, and handover conditions
• Manage global O&M partner relationships and escalate delivery or performance issues
• Design O&M service models covering preventive, scheduled, and reactive maintenance
• Implement tools for service provider performance measurement, SOPs, and maintenance schedules
• Strengthen local workforce capacity through mentoring, handover documentation, peer learning, and sustainable support structures
• Analyze O&M supply chain needs, including spare-parts availability, supplier reliability, and procurement standards
• Develop lean monitoring approaches tracking infrastructure functionality, repair response times, and service provider performance
• Collaborate across program, infrastructure, finance, procurement, impact, and country teams
• Engage government counterparts, utilities, and schools to clarify expectations and build shared ownership
• Report to the Senior Director, Programs

Strategic Partnerships Officer

WASH Technical Advisor – Operations and Maintenance