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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in sales by coaching and developing teams to achieve exceptional performance, leveraging CRM systems for effective pipeline management and data-driven decision-making.
Highest-signal resume keywords
Sales LeadershipTeam Coaching and DevelopmentCRM Systems ManagementData-Driven Performance ManagementLead Channel Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GrowthLead ConversionCall Quality ManagementPipeline ManagementPerformance Analysis
Soft Skills
Collaborative LeadershipPositive Leadership StyleEnergetic Leadership
Tools & Technologies
CRM Systems
Industry Keywords
Sales Contact CentreSales ConsultantsPerformance ManagementLead Channels
About the role
Key responsibilities & impact- Lead, coach and develop a team of 11 phone-based Sales Consultants across VIC and NSW, driving performance and career growth
- Help execute the Splend Global Excellence Sales program and embed best-practice processes and standards
- Drive sales growth, lead conversion, call quality and customer upgrades across the phone-based sales function
- Manage performance across multiple lead channels, ensuring the team is resourced and prioritised to maximise conversion and pipeline quality
- Use sales and pipeline data to inform performance decisions, coach consultants and ensure the CRM is leveraged for accurate reporting
- Participate in the Talent team introduction process to discuss background, aspirations and questions
Requirements
What you’ll need- 3+ years' experience in a sales leadership role
- Experience leading a team of 5+ sales representatives
- Experience coaching and developing team members to deliver exceptional performance
- Experience managing multiple lead channels within a sales contact centre environment
- Comfortable working with data to manage performance and identify sales pipeline opportunities
- Strong working knowledge of CRM systems and pipeline management
- Collaborative, positive and energetic leadership style
- Able to travel occasionally to VIC as needed
Benefits
Comp & perks- Uncapped commission based on performance
- Day off for your birthday
- Salary packaging with 15% employer contributions for Electric Vehicles
- Dedicated Learning & Development platform
- Employee Assistance Program
- Budget for team and company-wide social initiatives