Market Coach

Splendid Hospitality Group

. Drive performance of quick service restaurants across the North East .

Posted 10/2/2026full-timeRemote • United KingdomMid-LevelSenior💰 £70,000 - £80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in driving performance and operational excellence in quick service restaurants, with a focus on training, compliance, and strategic market management. Proven ability to influence stakeholders and develop high-performing teams through effective coaching and communication.

Highest-signal resume keywords

P&L ResponsibilityPerformance ManagementStrategic PlanningStakeholder Relationship ManagementCompliance with Health and Safety Legislation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementMarket Strategy DevelopmentBudget ManagementData AnalysisOperational Process Management

Soft Skills

Strong Communication SkillsLeadership with IntegrityOrganizational SkillsAttention to DetailCoaching and Empowerment

Tools & Technologies

KFC ListensSuccess Routines

Industry Keywords

Quick Service RestaurantsContinuous ImprovementHigh Standards for Product QualityService CleanlinessSpeed and Accuracy

About the role

Key responsibilities & impact

Drive performance of quick service restaurants across the North East
Lead, coach and develop Area Coaches, including performance management
Ensure restaurants deliver high standards for product quality, service, cleanliness, speed and accuracy
Use KFC Listens and Success Routines to identify opportunities and drive continuous improvement
Own training, certification and development of restaurant management teams
Work with HRBP to deliver the bench plan and strengthen succession
Hold full P&L responsibility, driving sales and managing product, labour and controllable costs
Set market strategy and manage the overall budget
Ensure compliance with health and safety legislation and company policies, audits and operational routines
Lead Period Business Reviews and Market Meetings
Build stakeholder relationships and represent the QSR division
Support additional strategic projects

Requirements

What you’ll need

Proven ability to influence senior leaders
Strong written and verbal communication skills
Strategic and analytical mindset, using insight and data to drive change and improve market performance
Action-oriented approach with organisation and attention to detail for managing complex processes
Ability to lead with integrity and empathy
Strong planning and organisational skills
Ability to manage large teams and operational processes while maintaining consistent performance
Ability to build inclusive, high-performing cultures through coaching and empowerment

Benefits

Comp & perks

Employee Assistance Programme (EAP) with confidential wellbeing support and 24/7 access to remote GP appointments
Hotel room discounts, including discounted rates for friends and family
Food and beverage discounts across hotels
Life Assurance
Salary Sacrifice Car Scheme with a fully insured and maintained car for a fixed monthly salary deduction
Stream access to earned wages up to 50% and Highstreet discounts
Auto-enrolment into the company pension scheme
Learning and Development opportunities to progress skills and career