Splendid Hospitality Group

Coach

• Drive performance of quick service restaurants across the North East
• Lead, coach and develop Area Coaches, including performance management
• Ensure restaurants deliver high standards for product quality, service, cleanliness, speed and accuracy
• Use KFC Listens and Success Routines to identify opportunities and drive continuous improvement
• Own training, certification and development of restaurant management teams
• Work with HRBP to deliver the bench plan and strengthen succession
• Hold full P&L responsibility, driving sales and managing product, labour and controllable costs
• Set market strategy and manage the overall budget
• Ensure compliance with health and safety legislation and company policies, audits and operational routines
• Lead Period Business Reviews and Market Meetings
• Build stakeholder relationships and represent the QSR division
• Support additional strategic projects

Market Coach