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Tech Stack
Tools & technologiesKubernetes
About the role
Key responsibilities & impact- Lead the Platform and Voice Connect engineering team within the Care Connect Suite
- Partner with Product Management and the Platform Architect to define priorities, architecture, and delivery plans
- Provide technical direction for Kubernetes-based Platform architecture, deployment models, and Voice Connect IVR design
- Own key architecture components and guide engineering execution across platform and voice workstreams
- Lead Scrum/SAFe planning, backlog management, dependency coordination, and delivery risk tracking
- Ensure releases meet quality, security, compliance, documentation, testing, and deployment standards
- Lead production issue resolution and support lifecycle activities from design through modernization
- Manage and mentor distributed engineering and QA teams while promoting accountability and technical excellence
Requirements
What you’ll need- Bachelor's degree
- 5+ years managing software engineering teams, including distributed/global locations
- 8+ years in software development or development-testing, with direct experience in platform/infrastructure engineering
- Experience partnering with architects and product management to define technical roadmaps and set delivery priorities
- Experience with Service-Oriented Architectures and API gateways
- Experience with secure development practices and standards-based Identity and Access Management
- Agile/Scrum development required
- Experience working cross-functionally to align work-product deliverables and mitigate conflict across multiple teams
- Ability to identify, own, and solve problems independently or as part of a team
- Experience mentoring and coaching engineers
- Strong communication, documentation, and reporting skills
- Experience creating, executing, and reviewing user stories, development schedules, and test automation
Benefits
Comp & perks- Flexible work arrangements supporting work-life balance
- Competitive compensation
- Benefits and learning and development opportunities
- Health, pharmacy, vision, and dental care plans
- Health savings account option
- Wellness and financial wellness benefits
- Retirement benefits
- Family support benefits
- Continuing education benefits
- Time off benefits