Business Analyst, Payments and Fraud

. Support and enhance payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments .

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $90,000 - $147,000 per yearWebsite

Tools & technologies

SQLTableau

Key responsibilities & impact

Support and enhance payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments
Write and optimize SQL queries to uncover trends, anomalies, and revenue opportunities
Translate complex data into clear, actionable recommendations for business leaders
Build and maintain dashboards monitoring fraud trends, payment declines, and overall payment health
Provide analytical support to improve fraud detection and decision workflows
Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements
Conduct fraud trend analysis and recommend mitigation strategies
Analyze payment decline drivers and develop decline salvage and optimization opportunities
Support account updater, retry strategy, and processor performance initiatives
Identify opportunities to reduce operational costs and losses while improving authorization rates
Communicate performance insights, root cause analysis, and mitigation strategies across teams
Serve as the analytics and reporting extension of the Payments & Fraud team
Report directly to the SVP of Operations

What you’ll need

Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field
2+ years of experience in business analytics, preferably within payments and fraud
Strong SQL expertise
Experience working with large, complex datasets
Proven ability to deliver business insights and performance-driven recommendations
Experience building dashboards and reporting in Tableau
Familiarity with card-not-present (CNP) subscription-based payments is preferred
Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred
Highly analytical, meticulous, and proactive, with strong attention to detail
Excellent organizational and communication skills (written and verbal)
Ability to work in a fast-moving, lean operational environment

Comp & perks