TikTok Shop Account Manager

Spotlight Media

. Run the account operating rhythm, including agendas, notes, action items, and recaps for WBRs/MBRs/QBRs .

Posted 9/23/2026full-timeRemote • United StatesJunior💰 $80,000 - $108,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management skills, including task tracking and stakeholder coordination, while effectively communicating client updates and translating performance data into actionable insights. Proficient in e-commerce operations, particularly within TikTok Shop and marketplace environments, with a focus on continuous improvement and strategic thinking.

Highest-signal resume keywords

Project ManagementGoogle Sheets/Excel ProficiencyTikTok Shop ExperienceClient CommunicationE-commerce Operations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementData AnalysisPerformance Metrics MonitoringQuality Assurance ChecksDocumentation Management

Soft Skills

Excellent Written CommunicationService MindsetStrategic ThinkingOwnershipFeedback Seeking

Tools & Technologies

Google SheetsExcelNotionDashboardsSeller Center

Industry Keywords

E-commerceMarketplacesDigital MarketingClient-Facing OperationsBeauty and Cosmetic Brands

About the role

Key responsibilities & impact

Run the account operating rhythm, including agendas, notes, action items, and recaps for WBRs/MBRs/QBRs
Build and maintain 30-60-90 day client plans with owners, timelines, and success metrics
Draft client updates and deck slides, translating performance data into narratives and next steps
Manage tickets and issues, chase dependencies, and keep stakeholders aligned
Own day-to-day Seller Center hygiene, including PDP checks and catalog updates
Monitor and report account-health metrics and flag risks
Launch and coordinate promotions with Content and Media teams
Support troubleshooting for approvals and policy issues through evidence and escalation documentation
Write briefs for Content and Creative teams and track revisions against SLAs and quality bars
Partner with Media and Analytics on dashboards, UTM hygiene, and performance readouts
Coordinate with Ops and Logistics on fulfillment readiness and customer experience
Maintain source-of-truth documentation in Notion, including trackers, risk logs, promo calendars, and asset libraries
Perform QA checks for accuracy, links, pricing, promo eligibility, and compliance
Improve playbooks and SOPs and capture lessons learned in retrospectives
Shadow Senior AM on strategy development, escalations, negotiations, and QBR storytelling
Gradually take point on client calls, scope changes, and mini-initiatives

Requirements

What you’ll need

1–7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus)
Strong project management skills: task tracking, timelines, stakeholder coordination
Proficiency in Google Sheets/Excel
Comfort working with dashboards and basic analysis (filters, pivots, lookups)
Excellent written and verbal communication with a strong service mindset
Familiarity with TikTok as a consumer platform
Eagerness to master TikTok Shop
Strong familiarity with beauty and cosmetic brands
Strategic thinker who wants to learn through hands-on execution
High agency and ability to take ownership without constant direction
Ability to write crisp, client-ready updates and turn metrics into simple stories with clear actions
TikTok-native and curious about TikTok Shop mechanics
Builder mindset: documents, templatizes, and improves systems
Actively seeks feedback and wants to grow into a Senior AM quickly
Experience with TikTok Shop, Seller Center, or marketplace operations is a strong bonus

Benefits

Comp & perks

Performance upside/commission
Flexible/hybrid work (location dependent)
High autonomy and real ownership from day one
Direct exposure to top-tier brands
Mentorship from Senior AMs and leadership
Clear, merit-based growth path
Increasing responsibility, influence, and compensation as scope grows