Director, Strategy and Operations

Spring Fertility

. Translate enterprise growth priorities into marketing strategies, operating plans, and measurable initiatives across markets .

Posted 9/24/2026full-timeUnited StatesLead💰 $150,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing marketing strategies that align with enterprise growth priorities, utilizing strong analytical skills to evaluate performance metrics and drive decision-making. Proficient in creating actionable plans and frameworks that enhance operational efficiency and patient engagement in healthcare settings.

Highest-signal resume keywords

Marketing Strategy DevelopmentAnalytical SkillsProject ManagementCross-Functional CollaborationHealthcare Operations Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisKPI DevelopmentBusiness Case DevelopmentDashboard CreationDecision Memo WritingOperational PlanningMarket Performance EvaluationFunnel ReportingStrategic RecommendationsProcess Design

Soft Skills

Excellent Communication SkillsInterpersonal SkillsRelationship BuildingOrganizational SkillsLeadership Skills

Tools & Technologies

CRM ToolsProject Management ToolsReporting ToolsWorkflow Processes

Industry Keywords

Healthcare AdministrationGrowth OperationsManagement ConsultingInvestment BankingConsumer HealthcareMulti-Site ServicesOperational Complexity

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Translate enterprise growth priorities into marketing strategies, operating plans, and measurable initiatives across markets
Lead analyses to identify growth opportunities and diagnose funnel or market performance issues
Develop executive-ready business cases, decision memos, and strategic recommendations
Create planning cadences, prioritization frameworks, and governance mechanisms
Connect strategic priorities, campaign launches, local market activation, clinic capacity, and patient-facing initiatives
Design repeatable processes, playbooks, and decision rights across marketing, clinical, operations, finance, and local market teams
Translate strategic initiatives into workplans, owners, milestones, risks, and success metrics
Lead retrospectives on business impact, operational friction, and lessons learned
Own marketing and volume performance metrics, including new patient demand, appointment conversion, campaign performance, and clinic capacity alignment
Develop dashboards, reporting, and executive summaries
Synthesize trends, risks, and opportunities into recommendations on prioritization, timing, budget allocation, and local activation
Partner with finance and operations to evaluate ROI, market performance, and growth tradeoffs
Identify patient journey friction points and translate them into scalable marketing, education, and operational priorities
Develop market-specific activation plans integrating campaigns, partnerships, events, provider engagement, clinic readiness, and patient experience goals
Evaluate community, ambassador, and patient engagement opportunities
Manage Spring’s Community Manager and set strategy, priorities, expectations, and performance measures

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Healthcare Administration, or related field
2–5+ years of experience in strategy, business operations, growth operations, management consulting, investment banking, corporate strategy, healthcare operations, or a similarly analytical role
Ability to structure ambiguous problems, analyze data, build recommendations, and align senior stakeholders
Experience translating strategy into operating plans, cross-functional processes, KPIs, and scalable execution models
Strong analytical and financial acumen, with comfort using funnel, volume, operational, and financial data
Excellent written and verbal communication skills, including executive-ready presentations, business cases, dashboards, and decision memos
Experience using dashboards, CRM or patient funnel reporting, project management tools, and workflow processes
Experience managing, coaching, or providing functional leadership to direct reports or cross-functional execution partners
Excellent project management and organizational skills
Strong interpersonal and relationship-building skills, with credibility with clinical and provider audiences
Approximately 2–5+ years of relevant experience
Background in management consulting, investment banking, private equity portfolio operations, corporate strategy, business operations, or strategic finance preferred
Experience in healthcare, fertility, women’s health, consumer healthcare, multi-site services, or operationally complex businesses preferred
Experience supporting multi-location, multi-market, or practice-based businesses preferred

Benefits

Comp & perks

Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits
Discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance