Lead Product Manager – AI Safety and Platform

Spring Health

. Own the roadmap and strategy across the AI/ML Platform and AI Trust & Safety pods .

Posted 9/30/2026full-timeUnited StatesSenior💰 $182,000 - $242,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for AI/ML systems, with a strong focus on developing and implementing strategies that enhance platform capabilities and safety. Proven ability to collaborate across cross-functional teams to drive impactful improvements and establish industry leadership in AI safety.

Highest-signal resume keywords

Product Management ExperienceAI/ML Systems ExpertiseTechnical Strategy for GenAICross-Functional CommunicationModel Evaluation and Risk Mitigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI FluencyML FluencyModel LifecyclesPerformance MetricsFailure ModesValidation MethodsTooling DevelopmentAgent OrchestrationModel GatewaysEvaluation Pipelines

Soft Skills

Cross-Functional AlignmentExceptional Communication

Tools & Technologies

AI Safety BenchmarkVERA-MH

Industry Keywords

Mental Health CareClinical Data AssetsOperational Approval GatesContinuous DiscoveryPlatform Infrastructure

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Own the roadmap and strategy across the AI/ML Platform and AI Trust & Safety pods
Run continuous discovery across product, clinical, engineering, legal, and data science teams
Translate use cases, workflow gaps, and safety risks into a prioritized roadmap
Prioritize investments based on business impact and define platform and safety performance standards
Measure and report the impact of platform infrastructure investments
Drive responsible use of Spring’s clinical data assets to improve AI performance and safety
Partner with ML engineers and data scientists on platform capabilities and safety/evaluation tooling
Define operational approval gates and rollout plans for AI features before production deployment
Drive development of Spring’s external AI safety benchmark, VERA-MH
Establish Spring as a recognized leader in AI safety within mental health care

Requirements

What you’ll need

7+ years of product management experience, with a focus on ML/AI systems
2+ years of experience shaping tooling or technical strategy behind GenAI systems, including agent orchestration, model gateways, and evaluation pipelines
Demonstrated experience partnering deeply with Engineering to ship scalable, reliable systems in production environments
Experience running continuous discovery with internal users and translating feedback into high-impact platform improvements
Strong AI and ML fluency, including model lifecycles, performance metrics, failure modes, and validation methods
Experience defining goals and specifications for model evaluation, red teaming, or risk mitigation
Exceptional cross-functional communication and alignment skills across technical, clinical, and regulatory teams

Benefits

Comp & perks

Health, Dental, Vision benefits start on your first day at Spring
One Medical accounts
HSA and FSA plans, with Spring contributing up to $1K for HSAs depending on plan type
Employer-sponsored 401(k) match of up to 2%
Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents
Competitive paid time off, including vacation, sick leave, and company holidays
Parental leave after 6 months’ tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents
Noom weight management program
Fertility care support through Carrot and $4,000 reimbursement for related fertility expenses
Wellhub fitness, mindfulness, nutrition, and sleep subscription
BrightHorizons sponsored child care, back-up care, and elder care
Up to $1,000 annual professional development reimbursement
$200 per year donation matching