Principal Product Manager – Provider Platform

Spring Health

. Define the product vision, strategy, and roadmap for Spring Health’s provider platform .

Posted 9/28/2026full-timeNew York City • New York • United StatesLead💰 $214,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on platform strategy, user engagement, and operational efficiency in complex environments. Proven ability to lead cross-functional teams and drive product evolution while maintaining provider trust and satisfaction.

Highest-signal resume keywords

Product Management ExperiencePlatform Strategy DevelopmentCross-Functional Team LeadershipHealthcare Industry ExperienceFinancial Analysis and Judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyPlatform EvolutionBehavioral Data AnalysisQualitative ResearchProduct TransformationWorkflow ManagementData Model IntegrationUser Trust MaintenanceOperational PerformanceChange Management

Soft Skills

Exceptional CommunicationNegotiation SkillsLeadership Through AmbiguityExecution Across Teams

Industry Keywords

HealthcareDigital HealthFintechRegulated IndustryClinician-Facing ProductsInsurance WorkflowsRevenue-Cycle Management

Tech Stack

Tools & technologies

Spring

About the role

Key responsibilities & impact

Define the product vision, strategy, and roadmap for Spring Health’s provider platform
Develop a deep understanding of provider needs across care-delivery, practice, and caseload models
Create a flexible provider experience supporting clinical care, practice management, referrals, scheduling, documentation, billing, and payments
Simplify fragmented workflows and create a cohesive provider journey
Lead the evolution of mature products and platform capabilities while maintaining reliability, provider trust, and continuity of care
Partner with provider operations, network, clinical, finance, and commercial leaders
Lead cross-functional teams across design, engineering, data, operations, clinical, and go-to-market functions
Establish product adoption and change management across a large provider network
Use provider research, behavioral data, competitive intelligence, and financial analysis to identify unmet needs and investment tradeoffs
Define and measure success across provider retention, platform engagement, administrative efficiency, payment experience, caseload growth, and care continuity
Communicate product strategy, sequencing, risks, and tradeoffs to senior executives and cross-functional stakeholders
Achieve provider-platform business growth targets through a phased roadmap
Improve provider retention, satisfaction, engagement, and adoption
Build a scalable platform foundation for future growth, innovation, and operational efficiency

Requirements

What you’ll need

10+ years of product management experience, including ownership of complex, strategically important platform products
Proven track record of setting product strategy and delivering across platform evolution, large-scale product transformation, or zero-to-one development
Experience building products for professional users whose workflows, trust, and economic outcomes are critical to the business
Strong commercial and financial judgment, connecting product decisions to customer value, retention, growth, and operational performance
Technical fluency and experience partnering with engineering on platform architecture, integrations, data models, and sequencing decisions
Rigorous discovery and measurement using qualitative research, behavioral data, competitive intelligence, and financial analysis
Demonstrated success leading through ambiguity, making difficult tradeoffs, and driving execution across multiple teams and functions
Exceptional communication and negotiation skills, articulating product strategy and tradeoffs to senior leadership
Experience introducing significant product or workflow changes while maintaining user trust, platform reliability, and business continuity
Experience in healthcare, digital health, fintech, or another regulated and operationally complex industry strongly preferred
Experience with clinician-facing products, insurance workflows, or revenue-cycle management is a meaningful advantage
Must be based in the NYC metro area or able to relocate independently within 90 days of start date

Benefits

Comp & perks

Health, Dental, Vision benefits start on your first day
One Medical accounts
HSA and FSA plans, with Spring contributing up to $1K for HSAs depending on plan type
Employer-sponsored 401(k) match of up to 2%
Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents
Paid time off including vacation, sick leave, and company holidays
Parental leave after 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents
Noom weight management program
Fertility care support through Carrot and $4,000 reimbursement for related fertility expenses
Wellhub fitness, mindfulness, nutrition, and sleep subscription
BrightHorizons sponsored child care, back-up care, and elder care
Up to $1,000 annual professional development reimbursement
$200 per year donation matching