Program Manager

Spring Health

. Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong program management capabilities with a focus on stakeholder alignment, risk management, and process improvement. Proven ability to lead complex projects in fast-changing environments while ensuring clear communication and operational effectiveness.

Highest-signal resume keywords

Program ManagementStakeholder ManagementRisk Identification and MitigationProcess ImprovementCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ManagementOperations ManagementProject PlanningRisk ManagementChange Management

Soft Skills

Excellent CommunicationOrganizational SkillsInfluence Without AuthorityAdaptabilityJudgment

Tools & Technologies

AI ToolsProject Management Tools

Industry Keywords

Cross-Functional RolesCustomer-Facing DeliveryMulti-Stakeholder WorkAmbiguous EnvironmentsExecution Models

About the role

Key responsibilities & impact

Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through
Flex across Alma initiatives as priorities evolve and establish structure for new or ambiguous workstreams
Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations
Clarify priorities, owners, decision points, and next steps across workstreams and teams
Track program progress, risks, and dependencies, escalating issues early with mitigation plans
Collaborate with Analytics, Marketing, Product, Operations, and other partners
Align stakeholders on timelines, dependencies, handoffs, and readiness needs
Review and integrate cross-functional inputs so plans and materials reflect account and program context
Support readiness, change management, and adoption for internal and external stakeholders
Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
Build and improve program management processes, tools, and operating rhythms across Alma
Manage program priorities with clear plans, ownership, and follow-through
Surface and address risks and issues with practical mitigation plans
Improve visibility, accountability, and consistency without unnecessary overhead

Requirements

What you’ll need

4–6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments
Comfort managing multiple concurrent projects and adapting to shifting priorities
Proven ability to drive outcomes through influence rather than direct authority
Strong operational judgment and ability to balance competing priorities and constraints
Excellent communication, organization, and stakeholder management skills
Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
Track record of identifying risks early and driving practical solutions
Experience improving processes or operating models to support stronger execution
Ability to use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency relevant to the role

Benefits

Comp & perks

Health, Dental, Vision benefits start on your first day at Spring
One Medical accounts
HSA and FSA plans, with Spring contributing up to $1,000 for HSAs depending on plan type
Employer-sponsored 401(k) match of up to 2%
Yearly allotment of no-cost visits to Spring Health network therapists, coaches, and medication management providers for employees and dependents
Competitive paid time off, including vacation, sick leave, and company holidays
Parental leave after 6 months' tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents
Noom weight management program
Fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses
Wellhub fitness, mindfulness, nutrition, and sleep subscription
BrightHorizons sponsored child care, back-up care, and elder care
Up to $1,000 annual professional development reimbursement
$200 per year donation matching