Employer Engagement Specialist, Integrated Employment Services

Springboard Services

. Develop tailored employer engagement strategies and promote inclusive hiring practices .

Posted 9/22/2026full-timeScarborough • CanadaJuniorMid-Level💰 CA$59,006 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employer engagement strategies, inclusive hiring practices, and client support throughout the employment process. Proficient in data analysis, reporting, and maintaining strong relationships with diverse client populations and employers.

Highest-signal resume keywords

Employer EngagementData AnalysisClient Relationship ManagementRecruitment StrategiesCareer Development Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReportingJob CarvingCustomized RolesCase Management SystemsEmployer Success MetricsMathematical SkillsJob Registry MaintenanceOnboarding SupportEvent Planning

Soft Skills

Communication SkillsProblem-SolvingJudgmentRelationship-BuildingAdaptability

Tools & Technologies

MS OfficeCRM SystemsDigital Tools

Certifications & Qualifications

Career Development CertificationFirst Aid/CPR Certification

Industry Keywords

Inclusive Hiring PracticesWorkforce DevelopmentLabour Market TrendsEmployer PartnershipsClient Populations

About the role

Key responsibilities & impact

Develop tailored employer engagement strategies and promote inclusive hiring practices
Conduct employer outreach and site visits to build partnerships and identify job opportunities
Maintain an updated job registry of openings and employer contacts
Advocate for job carving and customized roles aligned with clients’ skills and abilities
Align recruitment efforts with client goals and sustainable placements
Support clients during employment activities such as interviews
Match clients to suitable roles with Career Specialists
Collaborate with Retention Specialists on post-placement retention strategies
Oversee onboarding and provide ongoing support for successful placements
Follow up with employers and clients to monitor progress and address challenges
Facilitate referrals and maintain employer-client relationships
Plan and facilitate job fairs, workshops, networking sessions, and meet-and-greet events
Track and report event outcomes
Maintain accurate case notes in case management systems
Monitor placement funding and manage contracts, claims, expenditures, and Proof of Employment documentation
Compile reports on placement success, employer satisfaction, and retention outcomes
Define and track employer success metrics
Stay informed about labour market trends, inclusive hiring practices, and employment legislation
Use data analytics to improve employment outcomes and meet performance-based funding goals
Create customized engagement plans for small and medium-sized businesses
Participate in professional development and support program delivery

Requirements

What you’ll need

Post-secondary diploma/degree in marketing, business development, career development, or a related field
2+ years in employer engagement, recruitment, or workforce development
Proven track record working with diverse client populations and building employer partnerships
Strong communication, mathematical skills, judgment, problem-solving, and relationship-building abilities
Advanced proficiency in MS Office, CRM systems, and digital tools
Experience with data analysis and reporting
Ability to work a hybrid model with at least two in-office days per week and additional onsite presence as required
Availability for flexible evening and weekend work when needed
Ability to travel within the GTA for employer site visits, trainings, networking events, and community outreach activities
Satisfactory VSS, references, and proof of education required for employment
Preferred: Certification in Career Development and/or Human Resources
Preferred: Knowledge of local labour markets and workforce needs
Preferred: Multilingual capabilities, such as French, Spanish, Mandarin, or Arabic
Preferred: Valid driver’s license and access to reliable transportation for travel within the GTA
Preferred: First Aid/CPR certification

Benefits

Comp & perks

Comprehensive benefits package for full-time, permanent staff
Savings plan for all permanent positions
Pension plan
Training, mentorship, and career development opportunities
Employee Engagement Committee
Rewards and recognition program
Social and team building opportunities
Work/life balance and mental health supports
Inclusive and accessible environment with accommodations available throughout the recruitment process