SDS Program Coordinator

Springbrook Software

. Administer Self-Directed Fiscal Intermediary Services .

Posted 11/10/2026full-timeAlbany • New York • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering Self-Directed Fiscal Intermediary Services, ensuring compliance with Medicaid regulations, and managing budgets effectively. Proficient in coordinating service plans and providing guidance on employer-of-record policies while maintaining strong communication with individuals and stakeholders.

Highest-signal resume keywords

Self-Directed Fiscal Intermediary Services AdministrationMedicaid ComplianceBudget ManagementProfessional Communication SkillsNew York State Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget TrackingBilling and Payroll DocumentationService Plan CoordinationCompliance AuditingMicrosoft ExcelMicrosoft OutlookMicrosoft WordDocumentation ManagementHR Policy GuidanceIncident Reporting

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingFlexibilityInterpersonal Skills

Tools & Technologies

Online Budget Management SystemEmail Applications

Industry Keywords

Developmental DisabilitiesEmployer-of-Record DutiesOPWDD SDS GuidanceHCBS Waiver Service RegulationsService Satisfaction Evaluation

About the role

Key responsibilities & impact

Administer Self-Directed Fiscal Intermediary Services
Track Self-Directed budgets and ensure prompt billing and payment of approved services
Maintain Medicaid and corporate compliance and employer-of-record duties for self-hired staff
Meet with assigned individuals to coordinate service-plan activities within established FI support levels
Audit SD plans and budgets and ensure required documentation is received
Manage budget entries and roles or permissions in the online system
Review and submit billing, payroll, and compliance documentation
Report potential corporate compliance issues and 633/624 incidents
Assist with new employee orientation and follow up on required training
Respond to individual requests and concerns
Arrange and attend in-person launch meetings and attend Life Plan, COS, and planning-team meetings
Assist with HR questions and provide employer-of-record policy guidance
Monitor payroll and expenditure budgets and identify compliance issues or potential overages
Contact Support Brokers, Care Coordinators, and others for outstanding documentation
Follow OPWDD SDS guidance and HCBS Waiver Service regulations
Travel to team meetings and other Springbrook locations as needed
Evaluate service satisfaction, track grievances, and follow up on concerns
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required (Human Services preferred; others considered)
1 year of experience working with individuals with developmental disabilities or a related field preferred
Must be able to work a flexible schedule
Professional verbal and written communication skills
Proficiency in Microsoft Excel, Outlook, Word, email applications, and other computer software
Must be able to lift 50 lbs. independently and assist in lifting weights exceeding 50 lbs.
Meet requirements to drive Springbrook vehicles
Access to reliable transportation, as travel is required
New York State Driver’s License required