Springbrook Software

Program Coordinator

• Administer Self-Directed Fiscal Intermediary Services
• Track Self-Directed budgets and ensure prompt billing and payment of approved services
• Maintain Medicaid and corporate compliance and employer-of-record duties for self-hired staff
• Meet with assigned individuals to coordinate service-plan activities within established FI support levels
• Audit SD plans and budgets and ensure required documentation is received
• Manage budget entries and roles or permissions in the online system
• Review and submit billing, payroll, and compliance documentation
• Report potential corporate compliance issues and 633/624 incidents
• Assist with new employee orientation and follow up on required training
• Respond to individual requests and concerns
• Arrange and attend in-person launch meetings and attend Life Plan, COS, and planning-team meetings
• Assist with HR questions and provide employer-of-record policy guidance
• Monitor payroll and expenditure budgets and identify compliance issues or potential overages
• Contact Support Brokers, Care Coordinators, and others for outstanding documentation
• Follow OPWDD SDS guidance and HCBS Waiver Service regulations
• Travel to team meetings and other Springbrook locations as needed
• Evaluate service satisfaction, track grievances, and follow up on concerns
• Perform other duties as assigned

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SDS Program Coordinator