Senior Solutions Consultant

Sprinklr

. Partner with Sales and Customer Success teams in strategic engagements with enterprise clients .

Posted 11/5/2026full-timeRemote • United StatesSenior💰 $121,000 - $201,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Consulting and Sales Engineering within SaaS environments, focusing on marketing technology and customer experience. Proficient in translating complex platform capabilities into business value while collaborating with cross-functional teams to deliver tailored solutions.

Highest-signal resume keywords

Solutions Consulting ExperienceSaaS Industry KnowledgeSprinklr Unified-CXM ProficiencyMarketing Technology FamiliarityStrong Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions ConsultingSales EngineeringMarketing TechnologyCustomer ExperienceDigital TransformationData IntegrationAPI ConnectivityScalable Solution DesignValue Realization FrameworksProblem Solving

Soft Skills

StorytellingRelationship BuildingEmpathyOpen to FeedbackContinuous Learning

Tools & Technologies

CRM PlatformsMarketing AutomationSocial Media ManagementBusiness IntelligenceCCaaS PlatformsSprinklrUnified-CXM Platforms

Industry Keywords

Enterprise ClientsGo-To-Market StrategyCustomer SuccessMar-Tech TrendsCustomer CareCX Goals

About the role

Key responsibilities & impact

Partner with Sales and Customer Success teams in strategic engagements with enterprise clients
Act as a key member of the account team for the assigned territory during sales cycles
Build prospect and customer confidence around Sprinklr’s product suite and integrations
Lead discovery sessions covering marketing, social media, customer care, and CX goals
Research prospects’ go-to-market strategies and identify solution hypotheses and customer-experience value drivers
Design and present tailored solutions using Sprinklr’s Unified-CXM platform
Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements
Collaborate with Product, Engineering, Customer Success, and Marketing teams on demos, solution architectures, business outcomes, and go-to-market strategy
Translate complex platform capabilities into business value for executive and practitioner audiences
Stay current on mar-tech, social media, contact center, and customer experience trends
Participate in mentorship and peer learning across the global presales team

Requirements

What you’ll need

Experience as a Solutions Consultant/Sales Engineer at a SaaS company working with Enterprise clients
Experience in marketing technology, customer experience, or digital transformation consulting
Experience guiding prospects and customers through structured problem solving and value realization frameworks
Familiarity with CRM, Marketing Automation, Social Media Management, Business Intelligence, and CCaaS platforms and system integrations
Strong storytelling and presentation skills
Track record of publishing, speaking, or contributing to industry conversations
Open to feedback and committed to continuous learning
Demonstrates empathy and builds trust quickly
Willingness for up to 40% travel, largely within the US
Current and unrestricted work authorization in the country where the role is based
No requirement for visa sponsorship or work authorization support
Bachelor's degree in Marketing, Business, Communications, or a related field (preferred)
5+ years' experience in a solutions consulting/sales engineering role (preferred qualifications)
Experience with Sprinklr or similar Unified-CXM platforms is a plus
Understanding of AI and automation applied to marketing and CX use cases
Familiarity with data integration, API connectivity, and scalable solution design in mar-tech environments
Excellent business and technical presentation skills, communication, and relationship-building skills
Proficient technical aptitude and ability to become a subject matter expert with new technology applications

Benefits

Comp & perks

Voluntary healthcare coverage for employees and family where applicable
Paid time off
Open Mentoring Program
Discretionary bonus plan eligibility
Commission plan eligibility
Equity plan eligibility
401(k) plan with 100% vested company contributions
Flexible paid time off
Holidays
Generous caregiver and parental leaves
Life and disability insurance
Medical, dental, vision, and prescription drug coverage
Reasonable accommodations available upon request during the interview process