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Sprinklr

Senior Solutions Consultant

Sprinklr

. Act as a key member of the territory account team during sales cycles .

Posted 10/12/2026full-timeRemote • Massachusetts • United StatesSenior💰 $121,000 - $201,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Solutions Consulting and Sales Engineering within SaaS environments, focusing on customer experience and marketing technology. Proficient in delivering tailored solutions and presentations that align with business outcomes and engage diverse stakeholders.

Highest-signal resume keywords
Solutions Consulting ExperienceSaaS Sales EngineeringSprinklr Unified-CXM PlatformMarketing Technology ExpertiseStrong Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Solutions ConsultingSales EngineeringDigital Transformation ConsultingData IntegrationAPI ConnectivityScalable Solution DesignValue Realization FrameworksCustomer Experience StrategyBusiness IntelligenceCRM Familiarity
Soft Skills
StorytellingRelationship BuildingCommunicationMentorshipCollaboration
Tools & Technologies
SprinklrMarketing AutomationSocial Media ManagementCCaaS PlatformsMar-Tech Tools
Industry Keywords
Customer ExperienceEnterprise ClientsGo-To-Market StrategyMar-Tech TrendsProblem Solving

About the role

Key responsibilities & impact
  • Act as a key member of the territory account team during sales cycles
  • Partner with Sales and Customer Success teams on strategic enterprise engagements
  • Serve as a trusted advisor to prospects and customers
  • Lead discovery sessions across marketing, social media, customer care, and customer experience
  • Research prospects' go-to-market strategies and identify solution hypotheses and customer-experience value drivers
  • Design and present tailored solutions using Sprinklr's Unified-CXM platform
  • Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements
  • Collaborate with Product, Engineering, Customer Success, and Marketing teams
  • Deliver compelling demos and create solution architectures aligned with business outcomes and go-to-market strategy
  • Translate complex platform capabilities into business value for executive and practitioner audiences
  • Stay current on mar-tech, social media, contact center, and customer experience trends
  • Collaborate with peers and participate in mentorship and peer learning across the global presales team

Requirements

What you’ll need
  • Experience as a Solutions Consultant/Sales Engineer in a SaaS company working with Enterprise clients
  • Experience in marketing technology, customer experience, or digital transformation consulting
  • Experience guiding prospects and customers through structured problem solving and value realization frameworks
  • Familiarity with CRM, Marketing Automation, Social Media Management, Business Intelligence, and CCaaS platforms and integrations
  • Strong storytelling and presentation skills for C-suite to practitioner stakeholders
  • Track record of publishing, speaking, or contributing to industry conversations
  • Willingness to travel up to 40%, largely within the US
  • 5+ years' experience in a solutions consulting/sales engineering role
  • Experience with Sprinklr or similar Unified-CXM platforms is a plus
  • Understanding of AI and automation applied to marketing and CX use cases
  • Familiarity with data integration, API connectivity, and scalable solution design in mar-tech environments
  • Excellent business and technical presentation skills, communication, and relationship-building skills
  • Proficient technical aptitude and ability to become a subject matter expert with new technology applications
  • Current and unrestricted work authorization in the country where the role is based
  • Bachelor's degree in Marketing, Business, Communications, or a related field (preferred qualification)

Benefits

Comp & perks
  • Discretionary bonus plan eligibility
  • Commission plan eligibility
  • Equity plan eligibility
  • 401(k) plan with 100% vested company contributions
  • Flexible paid time off
  • Holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Medical, dental, vision, and prescription drug coverage
  • Voluntary healthcare coverage for employees and families where applicable
  • Open Mentoring Program
  • Reasonable accommodations during the interview process