Clinical Operations Liaison

Sprinter Health

. Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions .

Posted 9/18/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support, including managing workflows, trackers, and reports while ensuring compliance with HIPAA standards. Proficient in utilizing EHR systems and Google tools to optimize processes and improve operational success.

Highest-signal resume keywords

Operations CoordinationWorkflow ManagementEHR Systems ProficiencyAI-Driven Solutions ImplementationHealthcare Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow OptimizationData TrackingReport PreparationCompliance ManagementDocumentation Review

Soft Skills

Strong CommunicationProblem-SolvingIndependent Work

Tools & Technologies

Google ToolsEHR SystemsRipplingHRIS Platforms

Industry Keywords

Healthcare OperationsMulti-State Payroll ComplianceHome HealthMedical Group AdministrationHIPAA Compliance

About the role

Key responsibilities & impact

Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions
Follow up on timesheet submissions, PTO entries and approval, and sick time before payroll close
Validate weekly mileage and hours submissions according to policy and protocols
Review and abstract supporting documentation for mileage and time submissions
Approve expenses within set parameters
Pull data and track peer audits and bonus incentives
Deliver weekly exception reports to managers with full documentation
Maintain clinical employee attendance, call-off, and workforce planning trackers
Track training completion and annual compliance for clinical teams
Prepare weekly and monthly operational reports
Support workforce logistical planning
Maintain dashboards, trackers, and workforce metrics
Manage administrative escalation trackers and follow up on open items
Route non-clinical operational issues to appropriate teams
Maintain SOPs, workflows, and operational documentation
Track project milestones and action items and support new workflow launches
Participate in internal audits, identify documentation gaps, and recommend process improvements
Flag recurring workflow issues and propose fixes
Maintain confidentiality and adhere to HIPAA and compliance standards

Requirements

What you’ll need

2+ years in an operations, coordination, or administrative support role
Experience managing multiple workflows, trackers, or reports simultaneously
2+ years of demonstrated success identifying and implementing AI-driven solutions to optimize workflows and improve operational success
Comfortable working independently and remotely with minimal day-to-day direction
Strong communication and problem-solving skills
Proficient in EHR systems and Google tools
Reliable internet connection and dedicated, secure workspace
Available to work CST hours
Preferred: experience in healthcare operations, medical group administration, or home health/home care
Preferred: familiarity with multi-state payroll or leave compliance
Preferred: experience supporting a distributed or regional field team
Preferred: prior use of Rippling or a similar HRIS platform

Benefits

Comp & perks

Benefits are included with the compensation range
Remote work
Full-time Monday-Friday schedule
Flexible shift options: 8:00am–4:30pm or 9:00am–5:30pm
Opportunity to contribute to process improvements and workflow evolution