Clinical Operations Liaison

Sprinter Health

. Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational coordination, including managing workflows, trackers, and reports while ensuring compliance with HIPAA and other standards. Proficient in EHR systems and Google tools, with a strong focus on optimizing processes through AI-driven solutions.

Highest-signal resume keywords

Operations CoordinationAI-Driven Solutions ImplementationEHR Systems ProficiencyMulti-State Payroll ComplianceHealthcare Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow ManagementData TrackingOperational ReportingDocumentation ReviewExpense ApprovalAudit ParticipationProcess ImprovementAttendance TrackingCompliance MonitoringProject Milestone Tracking

Soft Skills

Strong CommunicationProblem-SolvingIndependent WorkAttention to DetailConfidentiality Maintenance

Tools & Technologies

Google ToolsEHR SystemsRipplingHRIS PlatformsDashboards

Industry Keywords

Healthcare OperationsMedical Group AdministrationHome HealthHome CarePTO Management

About the role

Key responsibilities & impact

Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions
Follow up on timesheet submissions, PTO entries and approvals, and sick time before payroll close
Validate weekly mileage and hours against policies and protocols
Review and abstract supporting documentation for mileage and time submissions
Approve expenses within set parameters
Pull data and track peer audits and bonus incentives
Deliver weekly exception reports to managers with complete documentation
Maintain attendance, call-off, and workforce planning trackers
Track training completion and annual compliance for clinical teams
Prepare weekly and monthly operational reports
Support workforce logistical planning
Maintain dashboards, trackers, and workforce metrics
Manage administrative escalation trackers and follow up on open items
Route non-clinical operational issues to appropriate teams
Maintain SOPs, workflows, and operational documentation
Track project milestones and action items and support workflow launches
Participate in internal audits, identify documentation gaps, and recommend process improvements
Flag recurring workflow issues and propose fixes
Maintain confidentiality and comply with HIPAA and other standards
Report to the Director of Quality & Training

Requirements

What you’ll need

2+ years in an operations, coordination, or administrative support role
2+ years of demonstrated success identifying and implementing AI-driven solutions to optimize workflows and improve operational success
Experience managing multiple workflows, trackers, or reports simultaneously
Comfortable working independently and remotely with minimal day-to-day direction
Strong communication and problem-solving skills
Proficient in EHR systems and Google tools
Reliable internet connection and dedicated, secure workspace
Available to work CST or PST hours
Familiarity with multi-state payroll or leave compliance preferred
Experience in healthcare operations, medical group administration, or home health/home care preferred
Experience supporting a distributed or regional field team preferred
Prior use of Rippling or a similar HRIS platform preferred
Must accept a temporary position
Monday-Friday full-time availability

Benefits

Comp & perks

Benefits are included with the compensation
Remote work arrangement
Flexible, independent work in a collaborative team environment
Opportunities to shape and improve workflows and processes