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Sprinto

Revenue Operations Analyst – Customer Experience, Partner Operations

Sprinto

. Own Customer Success Operations, including CX process instrumentation and CRM hygiene in HubSpot .

Posted 9/15/2026full-timeRemote • IndiaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Success and Partnership Operations, with a strong focus on CRM hygiene in HubSpot and proficiency in SaaS metrics. Capable of documenting processes, defining key metrics, and providing detailed reporting to drive operational success.

Highest-signal resume keywords
Customer Success OperationsPartnership OperationsHubSpot CRMSaaS MetricsData Hygiene

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Revenue OperationsProcess DocumentationMetrics ReportingWorkflow BuildingData Analysis
Soft Skills
Attention to DetailCollaboration
Tools & Technologies
HubSpot
Industry Keywords
ARRMRRGDRNDRChurn

About the role

Key responsibilities & impact
  • Own Customer Success Operations, including CX process instrumentation and CRM hygiene in HubSpot
  • Document CX processes, workflows, and process adherence
  • Define key metrics and provide weekly, monthly, and quarterly reporting on renewal, retention, upsells, GDR, NDR, and logo retention
  • Own Partnership Operations, including partnership process instrumentation and CRM hygiene in HubSpot
  • Document partnership processes, workflows, and process adherence
  • Build and maintain partner pipeline and program reporting
  • Support recurring go-to-market operations requests across Customer Success and Partnerships, including variable pay calculations and ad hoc data requests

Requirements

What you’ll need
  • 1 to 3 years of experience in Revenue Operations, preferably in Customer Success and/or Partnership Operations
  • Hands-on experience with HubSpot, including building workflows, properties, reports, and dashboards
  • Working fluency in SaaS metrics: ARR, MRR, GDR, NDR, churn, partner-sourced ARR, and partner-influenced ARR
  • Demonstrated experience maintaining data hygiene and catching errors/process deviations
  • Ability to learn new AI tools, technologies, and processes
  • Strong attention to detail and ability to collaborate effectively with various stakeholders

Benefits

Comp & perks
  • 100% remote work
  • Generous annual co-working allowance
  • USD 1,000 annually for learning and professional development
  • Unlimited leave
  • Health insurance with coverage up to INR 10 lakh for the employee and family
  • Accident protection of an additional INR 10 lakh
  • Life insurance worth 3x annual salary
  • INR 35,000 workspace setup allowance