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Sprout Social, Inc.

Senior Applied AI/ML Scientist

Sprout Social, Inc.

. Own end-to-end agent and agentic feature development, including requirements, success definitions, evaluations, guardrails, and tools .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $168,000 - $210,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI/ML evaluation and quality assurance, with a strong focus on model selection, A/B testing, and statistical analysis. Proficient in collaborating with cross-functional teams to translate technical insights into actionable strategies for product improvement.

Highest-signal resume keywords
Applied AI/ML ExperienceEvaluation Framework DesignA/B Testing and Statistical SkillsPython and ML Frameworks ProficiencySQL and Large Dataset Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AI/ML EvaluationModel SelectionA/B TestingStatistical AnalysisPythonML FrameworksTransformersEmbeddingsSQLMeasurement Design
Soft Skills
CommunicationCollaborationJudgmentRelationship Building
Tools & Technologies
Eval ToolingMLOps PracticesObservability Tools
Industry Keywords
LLM SystemsAgentic SystemsQuality Bar DefinitionBias MitigationResponsible AI Practices

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Own end-to-end agent and agentic feature development, including requirements, success definitions, evaluations, guardrails, and tools
  • Lead model selection, development, and validation
  • Design and run A/B tests and other rigorous experiments to measure customer impact
  • Set and evolve the quality bar across agents
  • Partner with engineers building and operating agents and evaluation infrastructure
  • Identify improvements to agent-platform capabilities, including prompt iteration, reusable judges, context-window management, tool use, and adoption of state-of-the-art models
  • Communicate AI capabilities, limitations, and quality to product, design, engineering, and leadership
  • Own evaluation and quality for agents and drive evidence-based model-selection and improvement decisions
  • Contribute to the long-term AI quality and evaluation roadmap and guide evaluation best practices
  • Build relationships with business-unit leaders, stakeholders, and executives
  • Elevate technical excellence and stay current with state-of-the-art research

Requirements

What you’ll need
  • 5+ years of applied AI/ML experience with a strong track record in evaluation, measurement, and quality of shipped AI/ML or LLM systems
  • Experience designing evaluation frameworks and building and calibrating reliable judges or automated evaluators for ML or LLM/agentic systems
  • Strong judgment in model selection and validation
  • Rigorous experimentation and statistical skills, including A/B testing, power analysis, and sound measurement design
  • Foundational ML and modeling knowledge, including Python, common ML frameworks, transformers, and embeddings
  • SQL proficiency and comfort with large datasets
  • Ability to work closely with product, design, and engineering and translate technical quality questions into actionable terms
  • Direct experience evaluating LLM-driven or agentic products in production preferred
  • Experience defining quality bars or evaluation methodologies preferred
  • Rapid prototyping with new AI/ML techniques preferred
  • Familiarity with eval tooling, observability, and MLOps practices preferred
  • Experience influencing product roadmaps with evidence about AI quality and feasibility preferred
  • Awareness of model security, bias mitigation, and responsible-AI practices preferred

Benefits

Comp & perks
  • Premium BCBSIL medical, dental, and vision insurance for you and eligible dependents
  • Full, free access to Modern Health, including coaching, therapy sessions, and digital wellness resources
  • 401(k) plan with a 50% company match on the first 6% of contributions
  • 100% employer-paid Life and Disability insurance
  • Flexible PTO policy and company-wide Rest & Recharge days
  • Up to 16 weeks of paid parental leave
  • $1,000 USD annual Lifestyle Spending Account
  • One-time $550 USD home office setup stipend
  • Monthly $50 USD internet stipend
  • 16 hours of paid volunteer time annually
  • $100 annual charitable donation match
  • Pre-tax commuter benefits
  • Subsidized child/eldercare through Care.com
  • Discounted pet insurance through Figo
  • No-cost personalized financial wellness support through Your Money Line