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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management processes and best practices, with a strong focus on collaboration with cross-functional teams and stakeholders. Proficient in managing product backlogs and executing roadmaps while ensuring effective communication and feedback loops throughout the development cycle.
Highest-signal resume keywords
Product ManagementSCRUM MethodologyB2B Product ExperienceUtilities Industry KnowledgeStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Backlog ManagementSystem DesignProduct Roadmap ExecutionQuality Management PracticesFeature Education
Soft Skills
Excellent Communication SkillsDetail-OrientedAbility to PrioritizeCreative Problem SolvingCollaboration
Industry Keywords
Utilities IndustryCustomer SuccessEnterprise CustomersFeedback LoopsService Delivery
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Facilitate discovery sessions with internal and external stakeholders to refine product features and uncover new features
- Manage and evaluate product ideas from internal and external sources
- Facilitate feedback loops throughout the development cycle
- Work with the Development Team Lead to ensure successful product delivery
- Engage with Service Delivery on project requirements and customer transition timelines
- Support the Development team through SCRUM sprint cycles
- Liaise with Customer Success to identify customer issue and enhancement trends
- Demonstrate products to internal and external stakeholders
- Provide new feature education for internal users and customers
- Help define product management processes and best practices
- Collaborate with the Product Manager on objectives and key results for the CIS product
- Collaborate on Quality Management practices through design, development, and release cycles
- Forecast product item availability
- Support sales estimates for quotable development work
- Collaborate with business development on RFP and Statement of Work responses
- Manage the CIS product backlog and execute the product roadmap
- Develop expertise in the utilities industry, products, and users
- Support education and enablement of the user community
Requirements
What you’ll need- Thorough and detail-oriented
- Excellent written and verbal communication skills
- Comfortable working in a fast-paced environment with frequent context switching and shifting priorities
- Ability to prioritize effectively
- Positive, creative, and curious
- Understanding of system design and analysis
- Strong B2B product and business experience
- Experience working directly with enterprise customers and cross-functional stakeholders
- Experience in the utilities industry would be an asset
- Ability to collaborate with internal teams and customers
- Final candidates must complete a background check and identity verification
Benefits
Comp & perks- Remote-first environment
- Flexible working hours across North America
- MacBook
- $800 home workspace allowance
- Health, dental, vision, and life insurance from day one
- Generous PTO
- Unlimited sick days
- RRSP matching program (Canada)
- 401(k) matching program (US)
- $2,500 annual development fund
- Tuition assistance
- Book Bounty program
- Annual company events
- Team offsites
- Accommodations during the interview process
- Equal-opportunity and inclusive workplace
- Background check and identity verification as part of SOC 2 compliance