SpryPoint

Product Manager

• Facilitate discovery sessions with internal and external stakeholders to refine product features and uncover new features
• Manage and evaluate product ideas from internal and external sources
• Facilitate feedback loops throughout the development cycle
• Work with the Development Team Lead to ensure successful product delivery
• Engage with Service Delivery on project requirements and customer transition timelines
• Support the Development team through SCRUM sprint cycles
• Liaise with Customer Success to identify customer issue and enhancement trends
• Demonstrate products to internal and external stakeholders
• Provide new feature education for internal users and customers
• Help define product management processes and best practices
• Collaborate with the Product Manager on objectives and key results for the CIS product
• Collaborate on Quality Management practices through design, development, and release cycles
• Forecast product item availability
• Support sales estimates for quotable development work
• Collaborate with business development on RFP and Statement of Work responses
• Manage the CIS product backlog and execute the product roadmap
• Develop expertise in the utilities industry, products, and users
• Support education and enablement of the user community

Product Owner, CIS