Billing Analyst

SPS Commerce

. Process contract updates, credits, usage imports, invoice updates, and customer changes accurately and promptly .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, including contract lifecycle updates and revenue operations, while ensuring compliance with audit requirements and operational controls. Proficient in data validation and cross-functional collaboration to enhance workflow efficiency and resolve billing inquiries.

Highest-signal resume keywords

Billing Process ManagementERP And CRM Systems ProficiencyData Validation And AnalysisCross-Functional CommunicationProcess Improvement Identification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing UpdatesOrder-To-Cash LifecycleData ValidationLevel 2 ReviewExcel ProficiencyContract Lifecycle ManagementInvoicing WorkflowsException ResolutionFinancial Impact AssessmentOperational Controls Adherence

Soft Skills

Analytical AbilityEffective CommunicationCollaboration Skills

Tools & Technologies

ERP SystemsCRM SystemsExcel

Industry Keywords

Revenue OperationsBilling ExceptionsAudit RequirementsOperational PoliciesWorkflow Inefficiencies

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Process contract updates, credits, usage imports, invoice updates, and customer changes accurately and promptly
Perform cross-system data validation across ERP and CRM platforms
Conduct level 2 review and validation of billing update requests before system changes
Research and resolve billing exceptions, escalating complex or systemic issues as appropriate
Identify workflow inefficiencies, recurring issues, and control gaps; propose process, documentation, or control improvements
Maintain billing documentation and adhere to operational controls and audit requirements
Support ad-hoc reporting and data requests through data pulls, validation, and operational summaries
Partner with Billing Support, Customer Success, Sales, and Finance teams on billing-related inquiries
Support core execution across the Order-to-Cash lifecycle and enable reliable revenue reporting and downstream analysis

Requirements

What you’ll need

Bachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience
2+ years experience in billing, order-to-cash, revenue operations, or finance operations
Strong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact
Hands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation
Demonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks
Proficiency with Excel (pivot tables, lookups) or equivalent tools
Effective cross-functional communication and collaboration skills
Exposure to controlled billing processes, audit requirements, or adherence to internal operational policies
Experience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows
Familiarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution
Experience identifying workflow inefficiencies and contributing to process improvements or documentation updates
Experience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries

Benefits

Comp & perks

Comprehensive benefits package designed to support employees' health, well-being, and financial security
Benefits are country-specific and aligned with local laws and market practices
Fully remote work within the United States
Collaborative and inclusive work environment
Affirmative action and equal opportunity employment