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Business Analyst
SR International Incorporation. Gather, analyze, and document business and functional requirements for OCYF programs and initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis methodologies and tools, with a strong focus on requirements documentation, process mapping, and stakeholder management. Proficient in facilitating cross-functional collaboration and presenting findings to diverse audiences.
Highest-signal resume keywords
Business AnalysisRequirements DocumentationProcess MappingStakeholder ManagementIIBA Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business RequirementsFunctional RequirementsGap AnalysisProcess Flow DiagramsUse CasesUAT PlanningDefect TrackingAnalytical SkillsOrganizational SkillsAttention to Detail
Soft Skills
Communication SkillsProblem-Solving SkillsCollaboration Skills
Tools & Technologies
Microsoft Office SuiteVisioProject Management Tools
Certifications & Qualifications
IIBA Certification
Industry Keywords
Child WelfareHuman ServicesSocial ServicesPublic Sector
About the role
Key responsibilities & impact- Gather, analyze, and document business and functional requirements for OCYF programs and initiatives
- Collaborate with stakeholders, program staff, and IT teams to align business needs with technical solutions
- Develop process flow diagrams, use cases, and business process models
- Conduct gap analyses and recommend improvements to existing systems and workflows
- Support testing efforts, including UAT planning, execution, and defect tracking
- Prepare reports, presentations, and status updates for project leadership and agency stakeholders
- Facilitate meetings, workshops, and requirements-gathering sessions with cross-functional teams
- Support the Office of Children, Youth and Families in Harrisburg, Pennsylvania
Requirements
What you’ll need- Bachelor's degree in Business Administration, Information Systems, Public Administration, or related field
- Proven experience as a Business Analyst, preferably in a government or public sector environment
- Strong knowledge of business analysis methodologies, tools, and best practices
- Experience with requirements documentation, process mapping, and stakeholder management
- Familiarity with child welfare, human services, or social services systems is a plus
- Proficiency in Microsoft Office Suite, Visio, and project management tools
- Excellent written and verbal communication skills with the ability to present to diverse audiences
- Strong analytical, problem-solving, and organizational skills with keen attention to detail
- Must reside in Pennsylvania and be able to commute to Harrisburg 2 days/week
- Must accept $33/hr on W2 for 40 hours/week
- 7+ years of experience in Business Analysis and developing business, functional, and user requirements
- IIBA certification requested in the application questionnaire
Benefits
Comp & perks- Collaborative culture
- Meaningful work
- Opportunities to grow careers