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Operations Specialist – MICE
SR Travel GmbH & Co. KG. Operational planning and delivery of national and international MICE projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational planning and delivery of MICE projects, with a strong focus on organizing meetings, conferences, and incentive trips. Proficient in managing project budgets, proposals, and vendor coordination while ensuring high service quality and effective communication with international partners.
Highest-signal resume keywords
MICE Project ManagementEvent PlanningBudget ManagementB2B CommunicationFluent in German and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational PlanningProject DeliveryProposal DevelopmentCost ControlEvent Coordination
Soft Skills
Strong Organizational SkillsSolution-Oriented ApproachHigh Level of Service OrientationResilienceFlexibility
Tools & Technologies
MS Office Applications
Industry Keywords
MICEEvent ManagementBusiness TravelIncentive TripsConferences
About the role
Key responsibilities & impact- Operational planning and delivery of national and international MICE projects
- Planning and organizing meetings, incentive trips, conferences, events, and accompanying programs from initial inquiry through execution
- Developing target-group-specific programs and service packages
- Obtaining quotes and preparing customized concepts and proposals
- Coordinating hotels, DMCs, venues, transfer companies, guides, restaurants, technical service providers, and other suppliers
- Organizing participant lists, room allocations, transfers, event schedules, and special services
- Monitoring option deadlines, booking status, project deadlines, and service confirmations
- Ensuring complete, timely, and quality-compliant project delivery
- Communicating with B2B partners and suppliers throughout project execution
- Reviewing incoming invoices, documenting project progress, and conducting structured post-project reviews
Requirements
What you’ll need- Completed degree, for example in tourism, event management, or business administration; vocational training in tourism or business administration; or a comparable qualification
- Several years of professional experience in MICE, events, or business travel
- Experience planning and operationally delivering meetings, incentive trips, conferences, or events
- Strong organizational skills and the ability to coordinate multiple projects, schedules, and contacts simultaneously
- Sound commercial understanding and confidence handling proposals, project budgets, and cost controls
- Structured, dependable, and solution-oriented approach to work
- Strong hands-on mentality and willingness to take responsibility
- High level of service orientation
- Excellent communication skills and a professional manner when dealing with international business partners and service providers
- Excellent written and spoken German and English
- Confident user of standard MS Office applications
- Willingness to undertake occasional business travel and support projects and events on site
- Resilience and flexibility
Benefits
Comp & perks- Remote working options
- JobRad bicycle leasing
- Professional development opportunities
- Employee discounts
- Company pension scheme
- Considerable creative freedom in designing and operationally delivering diverse MICE projects
- Independent working environment
- Direct decision-making processes
- International working environment
- Collaborative partnership-based culture