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Scheduler I
SSM Health. Collect data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling, data entry, and compliance with healthcare protocols. Proficient in electronic health record (EHR) systems and delivering excellent customer service in a call center environment.
Highest-signal resume keywords
EHR ExperiencePatient SchedulingCustomer ServiceData EntryHealthcare Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryPatient SchedulingEHR ExperienceMedical Appointment ManagementCompliance Documentation
Soft Skills
Excellent CommunicationInterpersonal Skills
Industry Keywords
HealthcareCall CenterPatient ServicesReferral CoordinationProvider Contact Management
About the role
Key responsibilities & impact- Collect data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services
- Coordinate scheduling and referrals to other healthcare providers and services
- Obtain approval for schedule changes or cancellations as appropriate
- Assist with maintaining and updating provider contact information
- Enter medical appointments, special instructions, and patient information into the electronic medical system
- Follow site-specific protocols and maintain up-to-date documentation for compliance
- Perform other duties as assigned
Requirements
What you’ll need- Ideal candidate has call center, EHR, health care experience and excellent customer service and computer skills
- Candidates must reside in Missouri, Illinois, Oklahoma, or Wisconsin; Illinois region preferred
- High School diploma/GED or 10 years of work experience
- No experience required
- Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
- Frequent use of vision and depth perception for near and far distances and to identify and distinguish colors
- Frequent use of hearing and speech for oral communication; ability to hear alarms and malfunctioning machinery
- Frequent keyboard use/data entry
- Occasional bending, stooping, kneeling, squatting, twisting and gripping
- Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs
- Rare climbing
- No required professional license or certification
Benefits
Comp & perks- Remote work may be available in accordance with SSM policies
- Opportunity for personal and professional growth
- Diversity, innovation, and collaboration-focused work environment
- Equal employment opportunities