Trainer – Revenue Cycle

SSM Health

. Plan, develop, and present effective skills training, technical instruction, and education materials for Revenue Cycle staff .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in adult learning principles and effective training methodologies, with proficiency in Epic and related Revenue Cycle tools. Capable of developing and presenting training materials while managing multiple programs and adapting to changing needs.

Highest-signal resume keywords

Adult Learning Principles ExpertiseEpic ProficiencyTraining Program ManagementStrong Facilitation SkillsHealthcare Operations Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training DevelopmentInstructional DesignCurriculum UpdatingPost-Training EvaluationTechnical Instruction

Soft Skills

Strong Communication SkillsCollaborationAdaptability

Tools & Technologies

EpicOnBaseElectronic Eligibility Verification SystemsRevenue Cycle Tools

Industry Keywords

Revenue CycleHealthcare OperationsTrainingEducation

About the role

Key responsibilities & impact

Plan, develop, and present effective skills training, technical instruction, and education materials for Revenue Cycle staff
Facilitate classroom and virtual training on patient inquiries, insurance handling, payment collection, denied and outstanding claim resolution, and payment/denial information on patient accounts
Teach efficient use of Epic, OnBase, vendor websites, electronic eligibility verification systems, and other Revenue Cycle tools
Apply adult learning principles across varied learning content
Collaborate with management and subject matter experts to assess learning needs and develop training solutions
Monitor course participant progress and conduct post-training evaluations
Analyze evaluation results, update curricula, and explore new learning materials
Stay current with learning trends, instructional methods, and emerging technologies
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
Minimum of 5 years' experience in training, education, or instructional design—preferably within Revenue Cycle or healthcare operations
Strong facilitation and communication skills
Expertise in adult learning principles
Proficiency with Epic and related Revenue Cycle tools
Ability to manage multiple training programs and adapt to change
Must reside in Missouri, Illinois, Oklahoma, or Wisconsin
Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
Frequent use of vision and depth perception for near and far distances and to identify and distinguish colors
Frequent use of hearing and speech for oral communication
Frequent keyboard use/data entry
Occasional bending, stooping, kneeling, squatting, twisting and gripping
Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
Rare climbing
No professional license or certification required

Benefits

Comp & perks

Opportunities for professional development
Supportive, growth-oriented environment
Remote work may be available in accordance with SSM policies