Certified Epic Analyst

St. Charles Health System

. Plan and execute all facets of the software application lifecycle for applications supporting hospitals and ambulatory clinics .

Posted 9/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,478 - $117,728 per yearWebsite

About the role

Key responsibilities & impact

Plan and execute all facets of the software application lifecycle for applications supporting hospitals and ambulatory clinics
Conduct design, build, testing and deployment of the Epic Electronic Health Record and supporting IT systems
Install and implement system patches, service packs and version upgrades
Lead process improvement efforts and maintain a roadmap for future system improvements
Build and maintain system control and application configuration data
Lead integrated workgroups across application and operational teams
Perform in-depth analysis of workflows, data collection, reports and technical issues associated with the Epic EHR
Identify standardization and process improvement opportunities and make build decisions
Organize, prioritize and implement system enhancement requests
Ensure interfaced data meets business requirements and maintain data integrity and security
Maintain Epic Gold Stars and Honor Roll criteria within the application
Evaluate Community Connect needs and integration with design
Participate in governance committees and obtain proficiency in other applications including Data Courier
Design and execute small-to-medium scale application testing and support large-scale testing
Troubleshoot, identify root causes and document application and system problems; escalate issues and maintain status reports
Manage systems to ensure service level agreements are met
Collaborate with caregivers, system users, vendors, team leads, management, infrastructure teams and cross-functional teams
Assist with user training and mentor Application Analyst Level I employees
Provide business and system performance reporting
Manage small-scale projects and complete project management deliverables
Develop system documentation and draft minor documentation policy and procedure changes
Support organizational vision, mission, values, Lean continuous improvement, safety, confidentiality, compliance and customer service

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university OR equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree
Epic certification in 1 application
Must complete Epic certification training if not already Epic certified in the most recent version of the Epic EHR product
Must pass Epic certification exam within 3 months of completing Epic certification training courses
Ability to meet St. Charles Health System driving requirements
Ability to travel to business functions, trainings, meetings and all St. Charles Health System worksites
Minimum of four (4) years paid experience, two (2) of which need to be as an Epic Analyst
Two years of experience in a healthcare environment including systems and procedure analysis, project management, system support or operational experience in business or clinical area
Ability to wear appropriate Personal Protective Equipment (PPE)
Strong analytical, problem solving and decision making skills
Ability to multi-task and work independently
Effective verbal and written communication with customers, peers, vendors, physicians, caregivers and managers
Ability to interact with a diverse population and professionally represent SCHS
Knowledge of design principles and application design features and limitations

Benefits

Comp & perks

Comprehensive benefits including Medical, Dental, Vision for you and your immediate family
403b with up to 6% match on Retirement Contributions
Generous Earned Time Off
Growth Opportunities within Healthcare
Competitive Salary
Remote work from an approved state by St. Charles
Participation in on-call rotation and after-hour escalation calls