HB Application Analyst

St. Charles Health System

. Plan and execute the full life cycle for software applications supporting hospitals and ambulatory clinics .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,478 - $117,728 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full life cycle of software applications in healthcare settings, particularly with Epic Electronic Health Record systems. Proficient in project management, system analysis, and process improvement to enhance operational efficiency and application performance.

Highest-signal resume keywords

Epic CertificationEpic EHR ImplementationProject ManagementHealthcare Systems AnalysisAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Application DevelopmentSystem TestingData AnalysisWorkflow AnalysisSystem ConfigurationService-Level Agreement ManagementApplication TroubleshootingSystem DocumentationProcess ImprovementUser Training

Soft Skills

CommunicationTime ManagementOrganizational SkillsMultitaskingDecision-Making

Tools & Technologies

Epic EHRData Courier3MGEWorkDayCernerAllscriptsMcKesson

Certifications & Qualifications

Epic CertificationEpic Resolute Hospital Billing Certification

Industry Keywords

Healthcare EnvironmentClinical ApplicationsOperational ExperienceGovernance CommitteesContinuous Improvement

About the role

Key responsibilities & impact

Plan and execute the full life cycle for software applications supporting hospitals and ambulatory clinics
Conduct design, build, testing, and deployment of the Epic Electronic Health Record and supporting IT systems
Install and implement system patches, service packs, and version upgrades
Lead process-improvement efforts and maintain a roadmap for future system improvements
Collaborate with system users to improve software application business value
Build and maintain system control and application configuration data
Lead integrated workgroups across application and operational teams
Analyze workflows, data collection, reports, and technical issues associated with the Epic EHR
Investigate standardization and process-improvement opportunities and make build decisions
Organize, prioritize, and implement system enhancements
Ensure interfaced data validity, integrity, security, and alignment with business requirements
Maintain Epic Gold Stars Honor Roll criteria and evaluate Community Connect integration needs
Participate in governance committees and develop proficiency in other applications including Data Courier
Design and execute application testing and support large-scale testing efforts
Troubleshoot issues, identify root causes, document problems, and escalate to management or software vendors
Manage systems to ensure service-level agreements are met
Collaborate with caregivers, vendors, infrastructure teams, system users, team leads, and management
Assist with user training and mentor Application Analyst Level I employees
Provide business and system-performance reporting
Manage small-scale projects and complete project-management deliverables
Develop system documentation and draft minor policy and procedure changes
Participate in on-call rotations and after-hours escalation calls
Support organizational vision, mission, values, safety, confidentiality, compliance, customer service, and continuous-improvement principles

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university OR equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree
Required Epic certification in 1 application
Must complete Epic certification training if not already Epic certified in the most recent version of the Epic EHR product
Must pass Epic certification exam within 3 months of completing Epic certification training courses
Ability to meet St. Charles Health System driving requirements
Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites
Minimum of four (4) years paid experience, including two (2) years as an Epic Analyst
Two years of experience in a healthcare environment including systems and procedure analysis, project management, system support, or operational experience in a business or clinical area
Strong analytical, problem-solving, decision-making, time-management, organizational, communication, and multitasking skills
Ability to work independently and under pressure in a fast-paced environment
Ability to interact with a diverse population and professionally represent SCHS
Ability to wear required personal protective equipment
Epic Resolute Hospital Billing (HB) certification strongly preferred
Graduate degree preferred
Preferred experience with hospital-based and ambulatory clinic-based applications such as 3M, GE, WorkDay, Cerner, Allscripts, or McKesson

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
403(b) retirement plan
Generous Earned Time Off (ETO) program
Remote work from an approved state
Overnight travel and Epic certification training