HB Application Analyst

St. Charles Health System

. Plan and execute the full life cycle of software applications supporting hospitals and ambulatory clinics .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,478 - $117,728 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic Electronic Health Record implementation and management, with a strong focus on system configuration, data integrity, and process improvement. Proven ability to lead cross-functional teams, manage projects, and deliver high-quality customer service in a healthcare environment.

Highest-signal resume keywords

Epic CertificationEpic EHR ImplementationProject ManagementHealthcare Systems AnalysisAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationSystem DocumentationData Integrity ManagementWorkflow AnalysisSystem Testing

Soft Skills

Effective CommunicationDecision-MakingMultitaskingMentoringCustomer Service

Tools & Technologies

Epic EHRData Courier3MGEWorkDayCernerAllscriptsMcKesson

Certifications & Qualifications

Epic CertificationEpic Resolute Hospital Billing Certification

Industry Keywords

Healthcare EnvironmentClinical OperationsProcess ImprovementService-Level AgreementsCompliance

About the role

Key responsibilities & impact

Plan and execute the full life cycle of software applications supporting hospitals and ambulatory clinics
Design, build, test, and deploy the Epic Electronic Health Record and supporting IT systems
Install and implement system patches, service packs, and version upgrades
Lead process-improvement efforts and maintain a roadmap for future system improvements
Coordinate application-area decisions and issues and manage system-environment changes
Build and maintain application configuration and system-control data
Lead integrated workgroups across application and operational teams
Analyze workflows, data collection, reports, and technical issues associated with the Epic EHR
Identify standardization and process-improvement opportunities and make build decisions
Organize, assess, prioritize, and implement system enhancement requests
Ensure interfaced data meets business requirements and maintain data integrity and security
Maintain Epic Gold Stars and Honor Roll criteria within the application
Evaluate Community Connect integration needs
Participate in governance committees and obtain proficiency in additional applications including Data Courier
Design and execute small-to-medium application testing and support large-scale testing
Troubleshoot issues, identify root causes, document problems, and escalate application issues as needed
Manage systems to ensure service-level agreements are met
Collaborate with caregivers, vendors, system users, infrastructure teams, team leads, and management
Assist with user training and mentor Application Analyst I staff
Provide business and system-performance reporting
Manage small-scale projects and complete project-management deliverables
Develop system documentation and draft minor documentation policy and procedure changes
Participate in on-call rotation and after-hours escalation calls
Support organizational vision, mission, values, and continuous-improvement principles
Maintain safe, professional, confidential, ethical, and compliant operations
Deliver timely, efficient, and accurate customer service and patient care

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university OR equivalent work experience and similar successful professional experience may be substituted for Bachelor’s degree
Required Epic certification in 1 application
Must complete Epic certification training if not already certified in the most recent Epic EHR version
Must pass the Epic certification exam within 3 months of completing training courses
Ability to meet St. Charles Health System driving requirements
Ability to travel to business functions, trainings, meetings, and all St. Charles Health System worksites
Minimum of four years paid experience, including two years as an Epic Analyst
Two additional years of healthcare-environment experience involving systems and procedure analysis, project management, system support, or business/clinical operations
Ability to wear required personal protective equipment (PPE)
Epic Resolute Hospital Billing (HB) certification strongly preferred
Experience with hospital-based and ambulatory clinic-based applications such as 3M, GE, WorkDay, Cerner, Allscripts, or McKesson preferred
Strong analytical, problem-solving, and decision-making skills
Ability to multitask, work independently, manage deadlines, and work under pressure
Effective verbal and written communication with customers, peers, vendors, physicians, caregivers, and managers
Knowledge of application design features, limitations, and best-practice design principles
Ability to interact with a diverse population and professionally represent SCHS

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
403(b) retirement plan
Generous Earned Time Off (ETO) program
Remote work from an approved state
Overnight travel and certification training provided as part of the role