Home Care Scheduling Specialist

St. Charles Health System

. Schedule home health and hospice appointments as ordered by physicians .

Posted 9/18/2026part-timeRemote • Oregon • United StatesJuniorMid-Level💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scheduling home health and hospice appointments while ensuring regulatory compliance and efficient coordination across multiple disciplines. Proficient in managing communications and documentation within a fast-paced healthcare environment.

Highest-signal resume keywords

Scheduling Home Health AppointmentsKnowledge Of Medical TerminologyCustomer Service ExperienceInterpersonal SkillsData Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment SchedulingData EntryRegulatory ComplianceMedical TerminologyGeneral Office Experience

Soft Skills

Team CollaborationProblem SolvingCommunication SkillsProfessionalismConfidentiality

Tools & Technologies

EMR NavigationMicrosoft TeamsMicrosoft ExcelMicrosoft OneNoteRightFax

Industry Keywords

Home HealthHospice CarePatient CoordinationLean Continuous ImprovementPersonal Protective Equipment

About the role

Key responsibilities & impact

Schedule home health and hospice appointments as ordered by physicians
Schedule starts of care, initial assessments, resumptions of care, and routine visits
Schedule multiple disciplines across 3 counties and 10 territories throughout Central Oregon
Coordinate visits by analyzing territories and caseloads to ensure efficiency and regulatory compliance
Enter appointments accurately into the scheduling system and communicate pertinent information to staff
Support Intake and triage by managing faxes, inbasket messages, emails, referrals, labs, orders, and documentation
Communicate staffing changes, identify scheduling issues, and implement countermeasures
Monitor home health patients with inpatient status and coordinate timely resumption of care after discharge
Provide customer service and follow through on resolutions or referrals
Navigate EMRs and platforms including Teams, Excel, OneNote, Company Mileage, and RightFax
Run and update department data reports
Screen for safety concerns and maintain a safe environment for caregivers, patients, and guests
Maintain professionalism, confidentiality, regulatory compliance, and ethical conduct
Support Lean continuous improvement initiatives and perform additional assigned duties

Requirements

What you’ll need

High school diploma or GED
Previous customer service experience in a high volume, fast paced environment
Previous experience in an administrative or clerical position
Knowledge of medical terminology and procedures
Two years of general office experience, preferably in a hospital environment
Phone skills, computer experience, and interpersonal skills
Ability to wear appropriate Personal Protective Equipment (PPE)
Strong team working and collaborative skills
Ability to work a variable schedule, including two days a week with rotating weekends and holidays
Ability to perform the stated physical requirements