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RN Nurse Navigator, Women's Health
St. Elizabeth Healthcare. Coordinate appropriate patient care based on telephonic or in-person evaluations and assessments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient assessment, care coordination, and surgical program knowledge while effectively communicating and collaborating with multidisciplinary teams to enhance patient outcomes and satisfaction.
Highest-signal resume keywords
Registered Nurse LicenseBLS CertificationPatient Assessment SkillsExperience in Surgical ServicesEPIC EMR Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care CoordinationClinical AssessmentsSurgical Treatment KnowledgeMedication ManagementLab-Result InterpretationMultidisciplinary CommunicationQuality Improvement PlanningPatient Outcome TrackingFollow-Up Care ManagementCommunity Resource Knowledge
Soft Skills
Excellent Communication SkillsAttention to DetailTeam CollaborationInitiativeCustomer Service Orientation
Tools & Technologies
EPIC EMR SystemOffice EquipmentComputer Literacy
Certifications & Qualifications
BLS CertificationRegistered Nurse License
Industry Keywords
Surgical ServicesPatient EducationContinuity of CarePatient EngagementQuality Improvement
About the role
Key responsibilities & impact- Coordinate appropriate patient care based on telephonic or in-person evaluations and assessments
- Match patients to the most applicable Surgery Department program
- Provide patient education, continuity of care, and support through diagnosis, treatment, and follow-up
- Conduct and oversee patient assessments to support program selection
- Provide welcoming phone and in-person patient encounters and timely access to program information
- Assess patients clinically and recommend the most applicable program
- Guide patients through selected programs and perform minor outpatient clinical duties within licensure scope
- Coordinate with providers, outpatient and hospital departments, and support staff
- Collaborate with Surgery Department programs to address patient preferences and unique needs
- Participate in meetings and team coordination to improve patient care, satisfaction, and clinical outcomes
- Remain current with research and treatment options
- Conduct follow-up calls regarding post-discharge instructions, follow-up care, continuity of care, results, and readmission prevention
- Seek patient feedback to identify program improvements
- Serve as an educational resource and assist with multidisciplinary training programs
- Contribute to quality improvement plans
- Track patient outcomes, satisfaction, and financial data; report key statistics
- Support business development and patient engagement
- Perform other duties as assigned
Requirements
What you’ll need- Must have a valid driver’s license for travel between office sites
- Current registration to practice nursing in the state of Kentucky
- Active, unencumbered multistate (compact) RN nursing license issued by a Nurse Licensure Compact (NLC) state, specifically Kentucky, Indiana or Ohio
- BLS
- Graduate from an accredited nursing program
- 3+ years of RN experience
- Ability to complete assessment to become Qualified Bilingual Staff (QBS) when directly communicating with patients in a language other than English
- Ability to complete CBLs and future assessments to maintain QBS status
- In-depth knowledge of issues and treatment related to Surgical and other available options
- Knowledge of community resources
- Working knowledge of office equipment including computer, keyboard, printer, and fax
- Excellent communication skills and computer literacy
- Ability to work efficiently in EPIC EMR system
- Experience managing clinic schedules, first-visit consults, follow-up appointments, physical exams, lab-result interpretation, medication prescribing and management, preoperative evaluations, and insurance requirements for surgical services
- Ability to work successfully in a team-based decision-making culture
- Ability to work independently with effective outcomes and on-time performance
- Experience planning and coordinating multidisciplinary communication strategies, strategic initiatives, and events
- Ability to respond promptly and follow through on customer requests
- Attention to detail and precision
- Ability to utilize resources wisely
- Initiative and willingness to perform duties and share necessary information
- Ability to cooperate with other departments and work groups
Benefits
Comp & perks- No Nights, Holidays, or Weekends
- Paid Time Off
- Medical, Dental, and Vision
- 403b with Match
- Opportunity for Career Growth