Coordinator of Practice Operations, Ophthalmology

St. Luke's University Health Network

. Collaborate with the Practice Operations leader to oversee daily practice operations .

Posted 9/22/2026full-timeAllentown • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in practice operations management, focusing on quality improvement, patient satisfaction, and effective communication. Proficient in coordinating administrative tasks and providing training and support to staff in a healthcare setting.

Highest-signal resume keywords

Healthcare ExperiencePractice Operations ManagementQuality ImprovementExcellent Communication SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ReadinessCash ManagementEmployee SchedulingData EntryPerformance Evaluation

Soft Skills

Facilitation SkillsService OrientationCompassion and EmpathyContinuous Growth MindsetCollaboration

Tools & Technologies

Time Management SystemsOffice Equipment

Industry Keywords

Patient ExperienceComplianceHealthcare OperationsAdministrative TasksOnboarding

About the role

Key responsibilities & impact

Collaborate with the Practice Operations leader to oversee daily practice operations
Coordinate operational and administrative tasks, including WQs and cash management
Act as liaison between providers, practice employees, and Access Center POD team members
Provide onsite oversight of processes, workflow execution, employee collaboration, and patient experience
Identify improvement opportunities and support continuous improvement across quality, patient satisfaction, and patient access
Ensure operational readiness for clinical and clerical operations
Update employee schedules and maintain supply inventory, office equipment, furnishings, and cleanliness
Facilitate daily huddles and update time management systems
Escalate and help resolve operational, technological, patient, and appropriate personnel issues
Support new-hire orientation and onboarding
Provide ongoing training, coaching, and timely performance feedback
Provide input into annual employee performance evaluations
Educate staff and providers about operational, technology, procedural, and policy changes
Perform other practice-role duties within qualifications as assigned

Requirements

What you’ll need

High School diploma or equivalent required
Minimum of two or more years of health care experience required
Experience in a medical practice operations role preferred
Excellent communication, facilitation, and presentation skills
Focused on compliance
Demonstrates continuous growth
Quality-driven
Service-oriented
Excels at time management
Ability to communicate to patients concisely and clearly
Ability to listen, express compassion and empathy, and communicate with a patient centric mindset
Standing and walking six hours per day, up to two hours sitting at a time
Frequently uses fingers for typing and data entry
Occasionally uses upper extremities to lift up to 20 pounds; sometimes heavier
Ability to complete an application using full legal name and current home address
Employment history for the past seven years, including present employer

Benefits

Comp & perks

Equal Opportunity Employer