St. Luke's University Health Network

General

• Provide patient-centered, high-quality transthoracic adult and pediatric, transesophageal, and stress echocardiography exams
• Utilize M-mode, two-dimensional, Doppler, contrast, three-dimensional, strain, strain-rate, and speckle-tracking modalities
• Provide the total patient exam experience according to echocardiography policies and procedures
• Assist physicians during appropriate exams
• Assist with gathering and recording Quality Assurance/Performance Improvement data for ICAEL Accreditation
• Maintain professional development through in-services and continuing medical education
• Maintain cleanliness of the workspace and equipment and restock supplies
• Cross-train to assist with EKGs, Holter and event monitor placement, and stress testing
• Process echo images and documentation into the echo structured reporting system
• Complete required insurance, cardiology, and departmental paperwork

Weekend Registered Echo Technologist, Part Time

• Provide patient-centered, high-quality transthoracic adult and pediatric, transesophageal, and stress echocardiography exams
• Utilize M-mode, two-dimensional, Doppler, contrast, three-dimensional, strain, strain-rate, and speckle-tracking modalities
• Provide the total patient exam experience according to echocardiography policies and procedures
• Assist physicians during appropriate examinations
• Assist with gathering and recording Quality Assurance/Performance Improvement information for ICAEL accreditation
• Maintain professional development through in-services and continuing medical education
• Maintain cleanliness of workspace and equipment and restock supplies
• Cross-train to assist with EKGs, Holter and event monitor placement, and stress testing
• Process echo images and documentation into the echo structured reporting system
• Complete required documentation and departmental paperwork

Registered Echo Technologist – Part Time

Physician

• Provide general medical services in practice and hospital settings
• Provide comprehensive, high-quality, cost-effective medical care on a continuing basis
• Perform histories and physical examinations
• Follow evidence-based medicine, standardized orders, and approved practice guidelines
• Assess, treat, and manage patient health care needs
• Initiate treatment through prescriptions, diagnostic tests, examinations, and procedures
• Review laboratory results and plan actions accordingly
• Perform routine health maintenance activities for new and established patients
• Coordinate patient care and make referrals to physicians, nurses, psychologists, nutritionists, and other professionals
• Communicate with referring physicians, patients, families, outside agencies, and other professionals
• Participate in patient and family education, wellness counseling, prevention education, and family counseling
• Maintain knowledge of current medical practices and skills
• Participate in quality, patient satisfaction, and performance improvement initiatives
• Maintain confidentiality and comply with Network, departmental, employee, patient, and environmental safety policies

General Surgery Physician

• Code and abstract professional fee hospital services performed by SLPG physicians from medical records
• Follow ICD-9/ICD-10, CPT-4, HCPCS II, AHA, AMA, and CMS guidelines
• Use 3M Encoder to validate RVUs and CPT-4 procedure unbundling
• Maintain a 95% coding accuracy rate through quality reviews
• Maintain daily productivity as outlined
• Keep current with coding guidelines for inpatient, observation, consultant, surgical, critical care, and E&M physician services
• Enter abstracted physician information into specialty-specific databases
• Conduct educational sessions for medical staff on coding and documentation compliance
• Work with Medical Records, Finance, and Physician Billing to ensure appropriate information flow

Professional Fee Coder

Therapist

• Provide coordinated physical therapy to patients of all age groups under the supervision of a licensed Physical Therapist
• Administer the physical therapy treatment plan developed by the licensed Physical Therapist
• Facilitate patients’ range of motion, strength, coordination, assistive equipment use, functional mobility, and safety related to activities of daily living
• Communicate with the Therapy Supervisor, Patient Care Manager, and appropriate staff to plan patient and family care
• Confer with occupational therapy, nursing, speech-language pathology, social work, and home health aide staff in planning rehabilitation
• Observe, record, and report patient treatment responses and changes in condition to physicians and/or clinical supervisors
• Complete timely, accurate, legible documentation in compliance with agency policies and directives
• Document care effectiveness and outcomes and revise care as needed
• Plan patient discharge in conjunction with the licensed Physical Therapist
• Instruct health team personnel, patients, and family members in physical therapy activities and activities of daily living
• Apply infection control and universal precautions during patient care
• Accept clinical assignments consistent with education and competence
• Provide orientation to new employees regarding scope of practice
• Use personal transportation to provide services

Physical Therapist Assistant

• Provide general medical services for the care and treatment of patients in practice and hospital settings
• Provide comprehensive, high-quality, cost-effective medical care on a continuing basis
• Perform patient histories and physical examinations
• Assess patient needs and initiate treatment through prescriptions, diagnostic tests, examinations, and procedures
• Review laboratory results and plan actions accordingly
• Perform routine health maintenance activities for new and established patients
• Adhere to approved standardized orders and evidence-based practice guidelines
• Communicate with referring physicians, patients, and families
• Educate patients and families on treatment, wellness, and prevention
• Coordinate patient care and make referrals to other healthcare professionals and agencies
• Collaborate with professionals, nurses, physicians, and outside agencies regarding patient care
• Participate in quality, patient satisfaction, and performance improvement initiatives
• Maintain knowledge of current medical practices and skills
• Maintain confidentiality and comply with safety and reporting requirements

Operations

• Serve as a passionate patient advocate and create a unique, exceptional patient experience
• Drive a patient-centric culture while facilitating practice-based administrative and patient support services
• Engage patients politely, promptly, and compassionately during practice-based interactions
• Perform check-in, patient consent, check-out, pre-registration, eligibility verification, registration, MyChart education, scheduling, payment collection, and patient inquiry support
• Deliver waiting room concierge service and hands-on kiosk check-in support
• Facilitate practice opening and closing procedures
• Maintain practice cleanliness
• Process incoming mail and deliveries
• Manage and reconcile cash
• Scan and index incoming faxes promptly
• Address in-basket clerical pool messages
• Partner with Access Center Patient Engagement Partners on time-sensitive scheduling requests
• Connect Access Center Clinical Triage Specialists with practice-based care team members for time-sensitive clinical inquiries
• Anticipate and tend to patient needs by partnering with organizational teams and departments

Patient Concierge, Practice Operations – Medical Oncology

Medical Receptionist

• Maintain outpatient clinical and medical schedules using computer and manual methods
• Liaise between client registration and clinicians to schedule follow-up appointments and psychiatric evaluations
• Answer the secretarial support line, manage appointments, or triage calls to appropriate staff
• Take payments and check clients in for appointments
• Reschedule medical appointments and other appointments as requested
• Maintain clinical and medical caseloads and monitor for inactivity and accuracy
• Review previous day's schedules to facilitate completion of no-show letters, coding of medical staff appointments on superbills, and readiness of clinical team services
• Review medical charts for next-day services to ensure information is ready for medical staff
• Type correspondence, memos, and other project assignments as requested

Medical Receptionist – Employee Assistance Program

• Lead and manage operations of assigned cardiovascular practices
• Ensure successful practice operations and effective execution of operational workflows
• Maintain a patient experience consistent with SLPG standards
• Lead and manage direct reports across hiring, onboarding, performance management, coaching, development, and recognition
• Ensure operational readiness for clinical and administrative operations, including schedules, supplies, equipment, cleanliness, daily huddles, time management systems, and Point of Care licensing
• Manage workflow execution, employee collaboration, and overall patient experience
• Partner with Billing/Coding, Facilities/Property Management, hospital departments, Access Center, and other organizational functions
• Maintain connectivity with Access Center operations and centralized functions to support seamless operations
• Escalate and address critical operational, technological, patient, and personnel issues
• Achieve expected practice financial performance through expense management, resource utilization, volume growth, and financial best practices
• Monitor practice performance, identify improvement opportunities, and develop and implement multidisciplinary improvement strategies
• Utilize practice leads to support oversight of workflows and processes
• Ensure adherence to policies, procedures, and SLPG Access Governance Principles
• Perform other duties as assigned

Senior Manager, Practice Operations – Cardiovascular Services

Per Diem

• Register laboratory orders
• Accession and transport specimens to appropriate testing areas, campuses, or reference laboratories
• Provide exceptional customer service to internal and external customers
• Clean and maintain laboratory equipment
• Support efficient laboratory operations
• Assist pathologists with onsite procedures, including biopsies and bone marrow specimens
• Make and stain slides, build cases in the computer, and package specimens for transport independently
• Correctly handle irretrievable tissue specimens for pre-analytic testing
• Perform equipment maintenance, quality assurance measures, and monitoring under supervision
• Perform moderate-complexity testing, including antigen testing
• Process and incubate culture plates
• Perform basic maintenance and quality checks of equipment under supervision

Laboratory Aide – Full Time, Part Time, Per Diem

• Lead and manage operations of assigned cardiovascular practices
• Ensure successful practice operations, effective operational workflows, and patient experience consistent with SLPG standards
• Lead and manage direct reports across hiring, onboarding, performance management, coaching, development, and recognition
• Ensure operational readiness for clinical and administrative operations, including schedules, supplies, equipment, cleanliness, daily huddles, time management systems, and Point of Care licensing
• Manage workflow execution, employee collaboration, and overall patient experience
• Partner with Billing/Coding, Facilities/Property Management, hospital departments, Access Center, and other organizational functions
• Maintain collaboration with Access Center operations and centralized functions to support seamless operations
• Escalate and resolve critical operational, technological, patient, and employee issues
• Achieve expected practice financial performance through expense management, resource utilization, volume growth, and financial management practices
• Monitor practice performance, identify improvement opportunities, and implement multidisciplinary improvement strategies
• Utilize practice leads to support oversight of workflows and processes
• Ensure adherence to policies, procedures, and SLPG Access Governance Principles
• Perform other duties as assigned
• Meet the stated physical and sensory requirements, including lifting, carrying, pushing, standing, walking, and patient-handling activities

Manager, Practice Operations – Cardiovascular

• Conduct pre-visit planning by reviewing and updating patient medical records
• Complete pre-charting of value-based pieces up to five days before appointments
• Prepare patients for examinations and escort them to exam rooms
• Record height, weight, vital signs, medications, allergies, histories, smoking status, visit reasons, and demographic information
• Provide patient care services, including cleaning exam rooms, maintaining supplies, autoclaving instruments, and administering injections or immunizations within State guidelines
• Coordinate with providers and Care Teams regarding discharges, emergency visits, specialists, resources, disease management, education, labs, and testing
• Participate in department activities, meetings, problem resolution, and procedure analysis
• Dispose of biohazardous and regular waste according to protocol
• Maintain vaccine temperature logs, inventory, supply ordering, medication samples, and room stock levels
• Perform administrative tasks including check-in, check-out, and opening and closing procedures
• Suggest improvements to Practice Managers and Providers
• Participate in quality improvement initiatives
• Complete other related duties as assigned

Medical Assistant, Practice Operations

• Serve as a passionate patient advocate and create a unique, exceptional patient experience
• Drive a patient-centric culture while facilitating practice-based administrative and patient support services
• Engage patients politely, promptly, and compassionately during practice-based interactions
• Perform check-in, patient consent, check-out, pre-registration, eligibility verification, registration, MyChart education, scheduling, point-of-service payment collection, and address patient inquiries
• Deliver waiting room concierge service and support patients using kiosk check-in
• Facilitate practice opening and closing procedures, cleanliness, incoming mail and deliveries, cash management and reconciliation, and scanning/indexing incoming faxes
• Address in-basket clerical pool messages
• Partner with Access Center Patient Engagement Partners on time-sensitive scheduling requests
• Connect Access Center Clinical Triage Specialists with practice-based care team members for time-sensitive clinical inquiries
• Anticipate and address patient needs by partnering with organizational team members and departments

• Provide comprehensive medical services in practice and hospital settings
• Perform history and physical examinations
• Provide cost-effective, high-quality care based on evidence-based medicine
• Adhere to approved standardized orders and practice guidelines
• Communicate with referring physicians, patients, and families
• Educate patients and families
• Evaluate and implement patient healthcare needs
• Manage treatment programs based on patient assessments
• Initiate treatment through prescriptions, diagnostic tests, examinations, and procedures
• Review laboratory results and plan appropriate actions
• Perform routine health maintenance activities
• Coordinate patient care and make referrals to other healthcare professionals
• Collaborate with professionals, nurses, physicians, and outside agencies
• Coordinate family counseling with public and mental health agencies
• Teach wellness habits and educate patients on prevention and treatment
• Maintain knowledge of current medical practices and skills
• Maintain confidentiality and comply with network, departmental, safety, and reporting policies

Trauma & Acute Care Surgeon

• Provide comprehensive medical services in practice and hospital settings
• Perform histories and physical examinations
• Provide cost-effective, high-quality care based on evidence-based medicine and approved practice guidelines
• Assess, diagnose, treat, and manage patient health care needs
• Initiate treatment through prescriptions, diagnostic tests, examinations, and procedures
• Review laboratory results and plan appropriate actions
• Perform routine health maintenance activities for new and established patients
• Coordinate patient care and make referrals to physicians, nurses, psychologists, nutritionists, and other professionals
• Communicate with referring physicians, patients, families, health care professionals, and outside agencies
• Provide patient and family education, counseling, wellness, and prevention information
• Maintain knowledge of current medical practices and skills
• Participate in quality, patient satisfaction, and performance improvement initiatives
• Maintain confidentiality and follow safety and reporting requirements