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St. Luke's University Health Network

Crisis Intervention Specialist, Part-Time

St. Luke's University Health Network

. Provide comprehensive crisis intervention for patients and families presenting for psychiatric symptom assessment .

Posted 9/23/2026part-timeBethlehem • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in crisis intervention, mental health regulations, and patient assessment, with a strong focus on effective communication and collaboration within multidisciplinary teams. Proficient in managing patient flow and ensuring compliance with mental health standards.

Highest-signal resume keywords
Crisis Intervention ExperienceMental Health Regulations KnowledgeVerbal De-Escalation SkillsPatient Assessment CompetencyCase Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Crisis InterventionPatient AssessmentUtilization ManagementPre-Certification ProcessesVerbal De-EscalationPhysical Restraint ResponseCase ManagementMental Health RegulationsAgitated Patient CareIntake Assessment
Soft Skills
CommunicationCollaborationProblem-SolvingInterpersonal SkillsTeam Coordination
Industry Keywords
Behavioral Health ServicesCrisis InterventionPatient RightsVoluntary AdmissionInvoluntary AdmissionManaged Care ModelsEmergency DepartmentWalk In CenterTherapeutic EnvironmentPatient Flow

About the role

Key responsibilities & impact
  • Provide comprehensive crisis intervention for patients and families presenting for psychiatric symptom assessment
  • Coordinate admissions and referrals to appropriate levels of care
  • Conduct intake assessments in the Emergency Department and/or Walk In Center
  • Make referral recommendations and facilitate referral decisions and placement
  • Interact with physicians, advanced practitioners, care teams, and behavioral health staff
  • Coordinate with behavioral health team members on patient flow and placement issues
  • Serve as a liaison for other hospital and network sites
  • Support patient care areas and external customers accessing Behavioral Health Services
  • Maintain knowledge of mental health regulations and procedures concerning patient rights and admission status
  • Respond to agitation/violent behavior as a Control Team member using verbal de-escalation and/or physical restraint
  • Monitor the therapeutic environment
  • Support utilization management and pre-certification for intakes and consults
  • Perform other related duties as assigned

Requirements

What you’ll need
  • Bachelor’s degree in a human services field and 2-6 years of equal job experience
  • Master’s degree in a human services field and 1-3 years of equal job experience
  • Minimum of 1 year of direct clinical mental health/crisis intervention experience required
  • Previous experience with case management/utilization review and managed care models preferred
  • Knowledge of Mental Health regulations and procedures related to patient rights and voluntary/involuntary admission status
  • Competency in assessment, treatment range, growth and development, and age-appropriate communication
  • Skill in verbal de-escalation and/or physical restraint response
  • Competence in caring for agitated/violent patients requiring seclusion/restraints
  • Ability to complete pre-certification processes for intakes and consults
  • Ability to satisfy the stated physical and sensory requirements
  • Application must include full legal name, current home address, and employment history for the past seven years

Benefits

Comp & perks
  • Part-time employment
  • Equal Opportunity Employer