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St. Luke's University Health Network

Crisis Intervention Specialist, Weekends, Nights

St. Luke's University Health Network

. Provide comprehensive crisis intervention for patients and families presenting for psychiatric symptom assessment .

Posted 10/13/2026full-timeBethlehem • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in crisis intervention, mental health assessment, and compliance with mental health regulations. Proficient in verbal de-escalation techniques and managing agitated patients in a clinical setting.

Highest-signal resume keywords
Crisis Intervention ExperienceMental Health AssessmentVerbal De-Escalation TechniquesCompliance With Mental Health RegulationsCase Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Crisis InterventionIntake AssessmentPatient Flow CoordinationUtilization ManagementPre-Certification ProcessesPatient Rights KnowledgeAgitated Patient CarePhysical Restraint TechniquesVoluntary/Involuntary Admission ProceduresAge-Appropriate Communication
Soft Skills
Interpersonal CommunicationTeam CollaborationLiaison SkillsProblem-SolvingAgitation Management
Industry Keywords
Mental HealthCrisis InterventionBehavioral Health ServicesManaged Care ModelsClinical Mental Health

About the role

Key responsibilities & impact
  • Provide comprehensive crisis intervention for patients and families presenting for psychiatric symptom assessment
  • Coordinate admissions and referrals to appropriate levels of care
  • Conduct intake assessments in the Emergency Department and/or Walk In Center
  • Make referral recommendations and facilitate referral decisions and placement
  • Interact with physicians, advanced practitioners, care teams, and behavioral health staff
  • Coordinate with behavioral health team members regarding patient flow and placement
  • Serve as a liaison for other hospital and network sites
  • Support patient-care areas and external customers accessing Behavioral Health Services
  • Monitor compliance with mental health regulations and patient admission rights/status
  • Respond to agitation and violent behavior using verbal de-escalation and/or physical restraint
  • Care for agitated/violent patients who may require seclusion or restraints
  • Support utilization management and pre-certification for intakes and consults
  • Monitor the therapeutic environment
  • Perform other related duties as assigned

Requirements

What you’ll need
  • Mental health professional with a minimum of one of the following: Bachelor’s degree in a human services field and 2-6 years of equal job experience; or Master’s degree in a human services field and 1-3 years of equal job experience
  • Minimum 1 year of direct clinical mental health/crisis intervention experience required
  • Previous experience with case management/utilization review and managed care models preferred
  • Knowledge of Mental Health regulations and procedures concerning patient rights and voluntary/involuntary admission status
  • Competency in assessment, treatment range, growth and development, and age-appropriate communication
  • Ability to provide verbal de-escalation and/or physical restraint responses to agitation/violent behavior
  • Competence caring for agitated/violent patients requiring seclusion/restraints
  • Ability to complete pre-certification processes for intakes and consults
  • Ability to meet stated physical and sensory requirements
  • Must provide full legal name, current home address, and employment history for the past seven years in the application

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Full-time employment