Manager, Practice Operations – Cardiovascular

St. Luke's University Health Network

. Lead and manage operations of assigned cardiovascular practices .

Posted 9/24/2026full-timeEast Stroudsburg • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing cardiovascular practice operations, ensuring effective workflows, patient experience, and financial performance while adhering to regulatory compliance and quality standards.

Highest-signal resume keywords

Healthcare Operations ManagementStaff Supervision and Performance ManagementRegulatory ComplianceFinancial Management PracticesPatient Experience Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Office OperationsWorkflow ManagementScheduling CoordinationExpense ManagementResource UtilizationQuality AssurancePerformance MonitoringOperational ReadinessPoint of Care LicensingMultidisciplinary Improvement Strategies

Soft Skills

Strong Business AcumenEffective CommunicationLeadership PresenceCoaching and DevelopmentCustomer Service Focus

Industry Keywords

Cardiovascular PracticesSLPG StandardsPatient AccessAccess Governance PrinciplesHealthcare Setting

About the role

Key responsibilities & impact

Lead and manage operations of assigned cardiovascular practices
Ensure successful practice operations, effective operational workflows, and patient experience consistent with SLPG standards
Lead and manage direct reports across hiring, onboarding, performance management, coaching, development, and recognition
Ensure operational readiness for clinical and administrative operations, including schedules, supplies, equipment, cleanliness, daily huddles, time management systems, and Point of Care licensing
Manage workflow execution, employee collaboration, and overall patient experience
Partner with Billing/Coding, Facilities/Property Management, hospital departments, Access Center, and other organizational functions
Maintain collaboration with Access Center operations and centralized functions to support seamless operations
Escalate and resolve critical operational, technological, patient, and employee issues
Achieve expected practice financial performance through expense management, resource utilization, volume growth, and financial management practices
Monitor practice performance, identify improvement opportunities, and implement multidisciplinary improvement strategies
Utilize practice leads to support oversight of workflows and processes
Ensure adherence to policies, procedures, and SLPG Access Governance Principles
Perform other duties as assigned
Meet the stated physical and sensory requirements, including lifting, carrying, pushing, standing, walking, and patient-handling activities

Requirements

What you’ll need

Bachelor’s Degree in health, business, or related field preferred
Minimum of 2+ years of medical office or practice operations experience, including at least 1 year in a healthcare setting
Experience managing or supporting daily operations such as staffing coordination, scheduling, patient access, workflow management, and regulatory compliance
Demonstrated ability to supervise staff, support performance management, and maintain service and quality standards
Strong business acumen
Skilled in all forms of communication
Effectively able to develop self and others
Leadership presence/EQ; presents as a composed and competent leader
Quality focused
Patient and customer service focus
Shares a compelling strategy that inspires others
Must complete the application using full legal name and current home address
Include employment history for the past seven years, including present employer