Medical Assistant, Practice Operations

St. Luke's University Health Network

. Conduct pre-visit planning by reviewing and updating patient medical records .

Posted 9/24/2026full-timeLehighton • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care services, including pre-visit planning, vital sign recording, and administrative tasks. Holds current BLS/CPR certification and possesses strong customer service skills in a healthcare setting.

Highest-signal resume keywords

Patient Care ServicesBLS/CPR CertificationClinical ExperienceCustomer Service ExperienceMedical Assistant Program Graduate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign RecordingPre-ChartingPatient PreparationInjections AdministrationAutoclaving InstrumentsInventory ManagementWaste Disposal ProtocolCheck-In ProceduresCheck-Out ProceduresQuality Improvement Initiatives

Soft Skills

CommunicationProblem ResolutionTeam CoordinationCustomer Service

Certifications & Qualifications

BLS/CPR Certification

Industry Keywords

Healthcare SettingPatient Medical RecordsValue-Based CareDisease ManagementEmergency VisitsExam Room MaintenancePatient EscortingMedication SamplesBiohazardous Waste DisposalPractice Improvement

About the role

Key responsibilities & impact

Conduct pre-visit planning by reviewing and updating patient medical records
Complete pre-charting of value-based pieces up to five days before appointments
Prepare patients for examinations and escort them to exam rooms
Record height, weight, vital signs, medications, allergies, histories, smoking status, visit reasons, and demographic information
Provide patient care services, including cleaning exam rooms, maintaining supplies, autoclaving instruments, and administering injections or immunizations within State guidelines
Coordinate with providers and Care Teams regarding discharges, emergency visits, specialists, resources, disease management, education, labs, and testing
Participate in department activities, meetings, problem resolution, and procedure analysis
Dispose of biohazardous and regular waste according to protocol
Maintain vaccine temperature logs, inventory, supply ordering, medication samples, and room stock levels
Perform administrative tasks including check-in, check-out, and opening and closing procedures
Suggest improvements to Practice Managers and Providers
Participate in quality improvement initiatives
Complete other related duties as assigned

Requirements

What you’ll need

High School degree or equivalent required
One year of clinical experience OR graduate of Medical Assistant program required
Current BLS/CPR, or completion within 60 days of hire, through the American Red Cross or American Heart Association
Ability to sit, stand, and walk for extended periods of time, up to 8 hours
Occasional ability to lift up to 25 pounds
Occasional ability to push wheelchairs with patients weighing up to 325 pounds
Two years of experience in a similar healthcare setting preferred
Customer service experience strongly preferred

Benefits

Comp & perks

Equal Opportunity Employer
Current BLS/CPR certification through the American Red Cross or American Heart Association, or completion within 60 days of hire
30/60/90 day on-boarding checklist and skills mastery confirmation for applicable employees