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Medical Assistant, Practice Operations – Medical Oncology
St. Luke's University Health Network. Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including vital sign recording, administering injections, and maintaining clinical supplies, while effectively communicating with healthcare providers and the Care Team. Holds current BLS/CPR certification and possesses strong customer service skills in a clinical setting.
Highest-signal resume keywords
Patient Care ServicesBLS/CPR CertificationClinical ExperienceCustomer Service ExperienceMedical Assistant Program Graduate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Sign RecordingPatient Medical Record ManagementInjections AdministrationClinical Supply MaintenancePre-ChartingBiohazardous Waste DisposalInventory ManagementOffice ProceduresPatient PreparationQuality Improvement Participation
Soft Skills
CommunicationCoordinationProblem ResolutionCustomer Service
Certifications & Qualifications
BLS/CPR Certification
Industry Keywords
Healthcare SettingPatient CareClinical ExperiencePractice ProtocolValue-Based Care
About the role
Key responsibilities & impact- Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence
- Determine needed services by conferring with providers
- Complete pre-charting of value-based items up to five days before appointments
- Send messages to the Care Team when warranted
- Prepare patients for examinations and escort them to exam rooms
- Record height, weight, vital signs, medications, allergies, personal/family/social history, smoking status, visit reason, and demographic information
- Provide patient care services including cleaning exam rooms, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines
- Communicate and coordinate with providers and the Care Team regarding discharges, emergency visits, consultations, community resources, disease management, education, labs, testing, and specialist visits
- Participate in department activities, meetings, problem resolution, and procedure analysis
- Dispose of biohazardous and regular waste according to practice protocol
- Maintain vaccine temperature logs, inventory, medical supply ordering, expired medication disposal, and room stocking
- Perform administrative tasks including check-in, check-out, and opening and closing office procedures
- Bring improvement suggestions to Practice Managers and Providers
- Participate in quality improvement initiatives
- Perform other related duties as assigned
Requirements
What you’ll need- High School degree or equivalent required
- One year of clinical experience OR graduate of Medical Assistant program required
- Current BLS/CPR certification or certification within 60 days of hire through the American Red Cross or American Heart Association
- Ability to sit, stand, and walk for extended periods of time, up to 8 hours at a time
- Occasional ability to lift up to 25 pounds
- Ability to occasionally push wheelchairs with patients weighing up to 325 pounds
- Two years of experience in a similar healthcare setting preferred
- Customer service experience strongly preferred
- Complete a 30/60/90 day onboarding checklist where applicable
- Submit full legal name, current home address, and employment history for the past seven years in the application