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Medical Receptionist – Employee Assistance Program
St. Luke's University Health Network. Maintain outpatient clinical and medical schedules using computer and manual methods .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing outpatient clinical schedules and liaising between clients and clinicians, ensuring efficient appointment management and accurate medical record handling. Exhibits strong organizational skills and flexibility in a fast-paced healthcare environment.
Highest-signal resume keywords
Healthcare ExperienceAppointment SchedulingComputer ProficiencyOrganizational SkillsPatient Care Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment ManagementMedical Chart ReviewSuperbill CodingData EntryClient Check-In
Soft Skills
FlexibilityCommunicationMultitaskingAttention to Detail
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Outpatient Clinical ServicesHealthcare AdministrationPatient SchedulingMedical Records Management
About the role
Key responsibilities & impact- Maintain outpatient clinical and medical schedules using computer and manual methods
- Liaise between client registration and clinicians to schedule follow-up appointments and psychiatric evaluations
- Answer the secretarial support line, manage appointments, or triage calls to appropriate staff
- Take payments and check clients in for appointments
- Reschedule medical appointments and other appointments as requested
- Maintain clinical and medical caseloads and monitor for inactivity and accuracy
- Review previous day's schedules to facilitate completion of no-show letters, coding of medical staff appointments on superbills, and readiness of clinical team services
- Review medical charts for next-day services to ensure information is ready for medical staff
- Type correspondence, memos, and other project assignments as requested
Requirements
What you’ll need- High School diploma or equivalent required
- Minimum of one year experience in the healthcare field required
- Computer proficiency required
- Organizational skills required
- Flexibility in meeting multiple demands in a fast-paced work environment required
- Ability to sit, stand and walk for extended periods of time, up to 8 hours at a time
- Continual use of fingers for patient care, writing and computer entry
- Ability to occasionally lift up to 25 pounds
- Ability to occasionally push a cart with supplies up to 30 pounds
- Ability to occasionally push a wheelchair with a patient weighing up to 325 pounds
- Ability to stoop, bend and reach above shoulder level
- Ability to hear normal conversation and have good general, near and peripheral vision
Benefits
Comp & perks- Part-time schedule: Monday, Tuesday and Thursday from 5:00 PM to 9:00 PM or 4:00 PM to 8:00 PM